Clinical Coordinator - Crisis Intervention

Chimes • Reading, PA

1d • Onsite

About The Position

Chimes is seeking a Clinical Coordinator to lead the day-to-day operations of its Crisis Intervention Program in West Reading, Pennsylvania. The role combines clinical leadership and hands-on client care, including supervising clinical and nonclinical staff, maintaining program operations and coverage, ensuring services meet licensing and regulatory standards, and providing direct client services when needed. The coordinator also oversees administrative and financial processes, monitors quality and compliance, supports clients and staff in accessing appropriate care and community resources, and represents the program with community partners.

Requirements

• Master's degree in a clinical behavioral health discipline.
• At least 3 years of post-degree experience in behavioral health, including at least 1 year of increasing supervisory responsibility.
• Pennsylvania Act 33 Clearance.
• Pennsylvania Act 34 Clearance.
• Verification of no Medicaid/Medicare exclusion status.
• Strong leadership, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency with Word, Excel, and standard clinical software systems.
• Collaborative mindset and commitment to diversity, inclusion, and recovery-oriented care.

Nice To Haves

• Licensure and/or certification is strongly preferred.
• Crisis experience is preferred.

Responsibilities

• Oversee clinical and nonclinical staff, provide individual and group supervision, conduct performance evaluations, and train staff.
• Manage the daily operations of the crisis intervention program and maintain full program coverage.
• Ensure services meet licensing, regulatory, and best-practice standards.
• Provide direct services as needed and make prompt referrals to appropriate levels of care.
• Help staff and clients access community resources.
• Oversee program budgeting, billing, payroll submissions, and expense tracking in coordination with the Accounting Department.
• Monitor performance improvement data, respond to client concerns, report incidents promptly, and keep the program audit-ready.
• Build relationships with clients, families, payers, and community partners, and represent Chimes at interagency meetings.

Benefits

• Medical, dental, and vision insurance.
• Tuition reimbursement options.
• Flexible Spending Accounts for health, dependent, and transportation expenses.
• Life insurance.
• Disability insurance.
• Paid time off.
• 403(b) with employer match.
• Employee recognition programs.
• Clinical supervision hours toward licensure.
• Employee referral bonus opportunities.
• Discounts through Tickets at Work.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager