Clinical Coordinator - Crisis Intervention

Holcomb•Reading, PA

2d•$60,000•Onsite

About The Position

Chimes is seeking a Clinical Coordinator to lead the day-to-day operations of its Crisis Intervention Program in West Reading, Pennsylvania. The role combines clinical leadership and hands-on client support, including supervising a dedicated team, ensuring best-practice care, and helping clients navigate recovery. The coordinator manages program operations, ensures compliance with licensing and regulatory standards, maintains program coverage, and provides direct services when needed. The position reports to the Regional Program Director and supervises multiple clinical and nonclinical staff. The schedule is described as various hours, with a pay rate of $60,000+ per year.

Requirements

Master's degree in a clinical behavioral health discipline.
At least 3 years of post-degree behavioral health experience, including at least 1 year of increasing supervisory responsibility.
Pennsylvania Act 33 Clearance.
Pennsylvania Act 34 Clearance.
Verification of no Medicaid/Medicare exclusion status.
Strong leadership, organizational, and problem-solving skills.
Excellent written and verbal communication skills.
Proficiency with Word, Excel, and standard clinical software systems.
Collaborative mindset and commitment to diversity, inclusion, and recovery-oriented care.

Nice To Haves

Licensure and/or certification is strongly preferred.
Crisis experience is preferred.

Responsibilities

Oversee clinical and nonclinical staff, provide individual and group supervision, conduct performance evaluations, and train staff.
Manage daily operations of the crisis intervention program and ensure services meet licensing, regulatory, and best-practice standards while maintaining full program coverage.
Provide direct client services as needed, make prompt referrals to appropriate levels of care, and ensure staff and clients can access community resources.
Oversee program budgeting, billing, payroll submissions, and expense tracking in coordination with the Accounting Department.
Monitor performance improvement data, respond to client concerns, report incidents promptly, and maintain audit readiness.
Build relationships with clients, families, payers, and community partners, and represent Chimes at interagency meetings.