Clinical Coordinator, Orthopedics-Spine, Full-Time

Prisma Health•Richland, WA

About The Position

The Clinical Coordinator plans, develops, and organizes clinical staff activities to support effective, efficient delivery of quality health care. The position assists physicians with examinations and procedures, directs clinical telephone calls, coordinates staffing and staff training, and serves as the main liaison between clinical staff and physicians. It also supports quality improvement, patient satisfaction, regulatory compliance, emergency preparedness, equipment servicing, medical supply and pharmaceutical levels, and the physician office schedule. This is a non-management position reporting to a supervisor, manager, director, or executive.

Requirements

High school diploma or equivalent, or a post-high-school diploma or highest degree earned.
Two years of experience in the clinical field of certification or licensure.
Certification or licensure in at least one listed field: radiologic technologist (ARRT), limited practice radiologic technologist, general medical laboratory technician, certified surgical technician, licensed practical nurse (LPN), registered respiratory technician, or a listed medical assistant certification.
Maintain required certification throughout employment in the role, subject to the stated Human Resources waiver for incumbents unable to maintain certification because of assignment within a physician practice setting.
For South Carolina medical assistants, completion of an eligible medical assisting training program is required. Accepted pathways include an accredited medical assisting education program; an approved South Carolina Career and Technical Education Health Sciences Program; military medical assistant training; a U.S. Department of Labor-approved registered apprenticeship; employer-led training aligned with a nationally accredited certification exam; or the Prisma Health Certification Institute Fast Track CMA program.
Working knowledge of patient equipment, including vitals equipment, suction, and defibrillators.
Working knowledge of clinical office equipment.

Nice To Haves

One year of experience as a CMA, Rad Tech, MLT, or LPN is preferred.

Responsibilities

Assist physicians with examinations, procedures, and other activities related to direct patient care.
Field and direct clinical telephone calls.
Maintain a master work schedule, adjust staffing levels, and forecast clinical staffing needs.
Develop and conduct orientation and in-service training for clinical staff.
Develop, implement, and maintain an emergency preparedness plan.
Serve as the chief liaison between clinical staff and physicians.
Support quality improvement by reviewing incident reports, patient complaints and suggestions, current practices, and actions taken.
Develop and conduct programs to enhance patient satisfaction.
Monitor local, state, and federal regulations affecting operations and assist with developing, implementing, and monitoring related policies and procedures.
Contact vendors for medical equipment repair or routine service and forward proposals or quotes to the Office Supervisor for approval.
Maintain adequate levels of medical supplies and pharmaceuticals.
Ensure adherence to DEA, state health department, and other regulatory agency policies and procedures for ordering, dispensing, storing, and disposing of pharmaceuticals.
Oversee the physician's office schedule.
Perform other duties as assigned.