Clinical Research Coordinator I - Orthopedics

Beth Israel Lahey Health•Boston, MA

About The Position

The Carl J. Shapiro Department of Orthopaedics is seeking a Clinical Research Coordinator to support clinical research efforts in the Foot & Ankle, Hand, and Orthopaedic Oncology divisions. The coordinator screens and enrolls research subjects, monitors implementation of study protocols, completes required forms, and reports results. The role works closely with other clinical research staff and may perform research-related duties in other areas or clinics as needed.

Requirements

  • Bachelor's degree.
  • 0–1 year of related work experience.
  • Medical terminology.
  • Working knowledge of computer systems, including web-based applications and some Microsoft Office applications, which may include Outlook, Word, Excel, PowerPoint, or Access.
  • Ability to make decisions based on specific instructions, standard practices, and established procedures, generally with little or no supervision.
  • Ability to address routine, repetitive problems by following clear directions and procedures and identify opportunities for process improvement.
  • Ability to follow general instructions and procedures; work is monitored by a supervisor or manager.
  • Ability to communicate clearly and effectively in written English with internal and external customers.
  • Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families, and external customers.
  • Ability to demonstrate working knowledge of standard concepts, practices, procedures, and policies and apply them in varied situations.
  • Ability to collaborate in small teams, offer ideas, identify issues, and respect team members.
  • Ability to provide professional, respectful, service-oriented customer service using active listening and problem-solving skills, and remain calm in stressful situations.
  • Ability to exert up to 20 pounds of force frequently and to stand for periods or move throughout the hospital campus.

Responsibilities

  • Recruit and enroll research subjects onto clinical research projects in accordance with study protocols, independently or with other clinical research staff and/or a research nurse.
  • Assess subject eligibility for protocols using physician and nurse input and knowledge of the protocol; check eligibility and ineligibility criteria against medical records and verify information with the clinical research nurse and/or principal investigator.
  • Discuss informed consent with subjects and interact with them before enrollment and throughout treatment; assist with appointment and follow-up test scheduling.
  • Learn study protocols and monitor adherence by physicians, nurses, and subjects; review protocol requirements with clinical staff and fellows, identify compliance problems, notify the principal investigator and/or research nurse, and begin learning to resolve problems independently.
  • Extract study data from hospital records, outpatient charts, and private physician office records; complete protocol case report forms and enter data into a computerized system.
  • Assist clinic staff with obtaining insurance approval for subject participation and scheduling tests, admissions, or outpatient visits.
  • Assist the investigator with correspondence with the IRB.
  • Perform clinical research study duties in other areas or clinics as needed.
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