Clinical Research Coordinator I - Orthopedics

Beth Israel Lahey Health•Boston, MA
•$22 - $27

About The Position

The Carl J. Shapiro Department of Orthopaedics is seeking a Clinical Research Coordinator to support clinical research efforts in the Foot & Ankle, Hand, and Orthopaedic Oncology divisions. The role supports clinical research projects by screening and enrolling research subjects, monitoring protocol implementation, completing required forms, and reporting results. The coordinator works closely with other clinical research staff.

Requirements

  • Bachelor’s degree required.
  • 0–1 year of related work experience required.
  • Medical terminology.
  • Working knowledge of computer systems, including web-based applications and some Microsoft Office applications, which may include Outlook, Word, Excel, PowerPoint, or Access.
  • Ability to make decisions based on specific instructions, standard practices, and established procedures, generally with little or no supervision.
  • Ability to address routine, somewhat repetitive problems by following clear directions and procedures and identify opportunities for process improvements.
  • Ability to follow general instructions and procedures; work is monitored by a supervisor or manager.
  • Ability to communicate clearly and effectively in written English with internal and external customers.
  • Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families, and external customers.
  • Ability to demonstrate working knowledge of standard concepts, practices, procedures, and policies and apply them in varied situations.
  • Ability to collaborate in small teams, offer ideas, identify issues, and respect team members.
  • Ability to provide professional, service-oriented, respectful customer service to patients, visitors, staff, and external customers; use active listening and problem-solving skills; and remain calm in stressful situations.
  • Ability to exert up to 20 pounds of force frequently and to stand for periods of time or move throughout the hospital campus.

Responsibilities

  • Recruit and enroll research subjects onto clinical research projects according to study protocols, independently or with clinical research staff and/or a research nurse.
  • Assess research subjects’ eligibility for inclusion in a protocol, as appropriate, using knowledge of the protocol and consultation with physicians and nurses.
  • Review medical records against all eligibility and ineligibility criteria and verify information with the clinical research nurse and/or principal investigator.
  • Discuss informed consent with research subjects and interact with them before study entry and throughout treatment.
  • Assist with scheduling appointments and follow-up tests.
  • Learn study protocols and monitor physicians’, nurses’, and research subjects’ adherence to them; review protocol requirements with physicians, nurses, and fellows; identify and report compliance problems to the principal investigator and/or research nurse; and begin learning to resolve problems independently.
  • Extract protocol-subject data from hospital records, outpatient charts, and private physician office records; complete required case report forms and enter data into a computerized system.
  • Assist clinic staff with obtaining insurance approval for protocol participation, scheduling tests, and arranging subject admissions or outpatient visits.
  • Assist the investigator with correspondence with the IRB.
  • As needed, perform duties related to clinical research studies in areas or clinics.
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