Clinical Coordinator - Pediatric Urology - Physician Practice

Hackensack Meridian Health•Neptune Township, NJ

10d

About The Position

The Clinical Coordinator is a registered nurse who collaborates with the Clinical Program Manager and specialty-specific clinical team to identify, support, and develop programs for complex patients and their families. The role provides professional nursing care and support to patients and families with subspecialty needs, and serves as a liaison between families and the subspecialty team to coordinate care and provide disease-specific education to patients, families, and staff. The coordinator supports clinical care, care planning, patient and family education, clinic operations, and continuous improvement. The position also provides clinical resources and direction to staff and helps ensure appropriate use of resources, patient satisfaction, and compliance with standards and regulatory requirements.

Requirements

Bachelor of Science in Nursing.
Minimum of 3–5 years of acute or primary care nursing experience specific to the specialty and patient population.
Proficient computer skills, including experience that may involve Microsoft Office and/or Google Suite platforms.
Excellent written and verbal communication skills.
NJ State Professional Registered Nurse License.
AHA Basic Health Care Life Support HCP Certification.

Nice To Haves

Master of Science in Nursing.
Knowledge of insurance authorization processes and system navigation.
Understanding of CPT and ICD-10 coding.
Specialty-specific and/or population certifications.

Responsibilities

Maintain a communication system that ensures comprehensive and timely transmission of information to providers and multidisciplinary team members.
Apply evidence-based practice to clinical decisions and establish standards for the clinical specialty.
Interact with patients and families during provider office visits and by phone to assess patient needs.
Collaborate with providers and help develop evidence-based solutions to achieve measurable outcomes.
Document interventions, assessments, plans of care, interactions, care provided, and findings in the EMR.
Participate with the multidisciplinary team in assessing, planning, implementing, and evaluating care for the patient population.
Provide patient care, including nursing assessments.
Support subspecialists by facilitating diagnostic testing, prescription refills, and other patient instructions requiring provider signature.
Act as a liaison with other departments to clarify questions related to patient care.
Serve as a clinical resource for staff, patients, families, and other team members in evaluating complex patients and identifying appropriate outcomes and interventions.
Develop and deliver education and operational guidelines for clinical staff.
Participate in developing evidence-based guidelines and protocols for care planning and monitoring patient outcomes.
Participate in continuous process improvement to improve patient outcomes, support appropriate resource utilization, and increase patient satisfaction.
Oversee subspecialty clinic supplies, coordinate clinics with providers, schedule clinics, and provide clinical direction to the assistant care coordinator.
Maintain awareness of standards and regulatory agency compliance.
Perform other duties and projects as assigned.
Adhere to HMH organizational competencies and standards of behavior.