Clinical Coordinator - Diabetes and Endocrinology - Physician Practice

Hackensack Meridian Health•Old Bridge Township, NJ

10d

About The Position

The Clinical Coordinator is a registered nurse who collaborates with the Clinical Program Manager and specialty-specific clinical team to identify, support, and develop programs for complex patients and their families. The role provides professional nursing care and support to patients with subspecialty needs, serves as a liaison between families and the subspecialty team, and assists with care coordination and disease-specific education for patients, families, and staff. The position supports a busy practice with five endocrinologists and the broader clinical team; an interest in endocrinology, particularly diabetes management, is desired.

Requirements

Bachelor of Science in Nursing.
Three to five years of acute or primary care nursing experience specific to the specialty and patient population.
Proficient computer skills, which may include Microsoft Office and/or Google Suite platforms.
Excellent written and verbal communication skills.
NJ State Professional Registered Nurse License.
AHA Basic Health Care Life Support HCP Certification.

Nice To Haves

Master of Science in Nursing.
Knowledge of insurance authorization processes and system navigation.
Understanding of CPT and ICD-10 coding.
Specialty-specific and/or population certifications.
Interest in endocrinology, especially diabetes management.

Responsibilities

Maintain a communication system that ensures comprehensive and timely transmission of information to providers and multidisciplinary team members.
Apply evidence-based practice to clinical decisions and establish standards for the clinical specialty.
Interact with patients and families during office visits and by phone to assess needs.
Collaborate with providers to develop evidence-based solutions and achieve measurable outcomes.
Document interventions, assessments, plans of care, interactions, care provided, and findings in the EMR.
Participate with the multidisciplinary team in assessing, planning, implementing, and evaluating care for the patient population.
Provide patient care, including nursing assessments.
Support subspecialists by facilitating diagnostic testing, prescription refills, and other patient instructions requiring provider signature.
Act as a liaison with other departments to clarify questions related to patient care.
Serve as a clinical resource for staff, patients, families, and other team members in evaluating complex patients and identifying outcomes and interventions.
Develop and deliver education and operational guidelines for clinical staff.
Participate in developing evidence-based guidelines and protocols for patient care and monitoring outcomes.
Participate in continuous process improvement to improve patient outcomes, ensure appropriate resource utilization, and increase patient satisfaction.
Oversee subspecialty clinic supplies, coordinate clinics with providers, schedule, and provide clinical direction to the assistant care coordinator.
Maintain awareness of standards and regulatory agency compliance.
Perform other assigned duties or projects and adhere to HMH organizational competencies and standards of behavior.