Clinical Coordination Support Specialist

Kennebec Pharmacy HomeCare•Augusta, ME

8d•Hybrid

About The Position

The Clinical Coordination Support Specialist provides essential administrative and clerical support to the Respiratory Therapy Department. This role ensures smooth day-to-day operations by managing schedules, maintaining patient records, coordinating communication between staff and departments, and supporting clinical and non-clinical functions. This role is a part-time position.

Requirements

High school diploma or equivalent required
1–2 years of administrative experience, preferably in a healthcare environment.
Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.
Excellent organizational, communication, and interpersonal skills.
Ability to multitask and prioritize in a fast-paced setting.
Strong attention to detail and commitment to confidentiality.
Exceptional interpersonal communication abilities.

Nice To Haves

associate degree or administrative certification preferred
Familiarity with medical terminology, particularly related to respiratory care, is a plus.
Knowledge of home care policies, procedures, and processes.

Responsibilities

Assist patients, visitors, and staff in a professional, courteous, and customer-focused manner.
Assist with the coordination of Oxygen Therapy and related services.
Facilitate care transitions for patients moving between inpatient, outpatient, and home settings.
Maintain accurate, up-to-date patient records and departmental files in accordance with Medicare guidelines.
Handle incoming calls, emails, and messages, ensuring timely and appropriate routing.
Support billing, insurance documentation, and reimbursement processes as needed.
Ensure compliance with HIPAA and all applicable healthcare regulations.
Collaborate with respiratory therapists and interdisciplinary healthcare teams to support comprehensive patient care.
Assist with monitoring and processing VirtuOx orders.
Coordinate with respiratory therapists to schedule oxygen titration appointments.
Manage scheduling for the PAP team.