Clinical Support Specialist

SOLVENTUM

5d•Remote

About The Position

Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. As a Clinical Support Specialist on our Professional Services team, you will assist in the development and localization of computer-assisted coding technology for the Canadian health industry, specifically the development of coding annotations for use within our market leading coding platform. You will work closely and play an active role working with our product development team, clinical specialists and customer engagement resources to localize the market leading computer-assisted coding application; Solventum 360 Encompass to the Canadian coding classification (ICD-10-CA/CCI). The focus will be in bringing your expert knowledge of the Canadian classification, grouping and hospital coding processes to the team. You will also be able to assist in the implementation and training of the application when deployed within Canadian hospitals. As an clinical support specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world and bring this revolutionary technology solution to the Canadian health care industry.

Requirements

CHIMA- Health Information Management Certification AND Post secondary degree/ diploma in health management AND a minimum of (4) four years of DAD and NACRS coding in a private, public, government or military environment OR High School Diploma/GED from AND (8) eight years of years of DAD and NACRS coding in a private, public, government or military environment
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Nice To Haves

Experience working with ICD-10-CA & CCI and the Canadian Coding standards within a Canadian Acute Care hospital.
Strong understanding of the processes associated with documentation in the leading electronic medical record systems used in Canada (EPIC, Cerner, Medtech)
Ability to follow established processes, rules and conventions.
Ability to meet appropriate deadlines for inclusion in relevant product releases
Strong written communication skills
Proficiency with Microsoft 365

Responsibilities

Providing expert support for the development and localization of computer-assisted coding (CAC) for the Canadian market, specifically content related to auto-suggesting coding.
Accessing and using database software to create codes for auto-suggestion
Accessing and using Solventum 360Encompass to validate codes for auto-suggestion
Analysis of clinical terms and applying learnings to the development of the software
Performing concept to code mapping activities
Creating new diagnosis and procedural codes for auto-suggestion, with consideration of Canadian coding classification rules and guidelines and knowledge of how codes interact.
Translating clinical terms into codes
Editing existing diagnosis and procedural codes for auto-suggestion, based on feedback, testing and classification changes.
Reviewing and amending code actions based on customer feedback, internally quality control (precision and recall), or classification changes.