RN Home Health Clinical Case Manager - ProHealth Home Health (Addison, TX)

ProHealth Home Health & Hospice•Addison, TX

11d•Onsite

About The Position

The Clinical Manager is a Registered Nurse who supervises home health services for homebound patients in their residences in accordance with physicians’ orders and plans of care, with the goal of providing high-quality care. The role oversees professional services, including developing personnel qualifications and assignments, and is normally available during and after operating hours, with the option to designate a similarly qualified alternate. The Clinical Manager plans and supervises the Agency, oversees patient care and staff, and ensures compliance with applicable federal, state, local, accrediting-body, and Agency requirements. The position reports to the Administrator and Director of Nursing and supervises home health patient care staff. It provides 24-hour, seven-day-a-week on-call coverage.

Requirements

Registered Nurse who graduated from an accredited school of nursing.
Current RN license in the state or states where practicing.
Knowledge of and ability to apply community health principles and practices.
Knowledge of Agency policies and procedures.
Ability to supervise, guide, and develop the skills and performance of service personnel.
Ability to exercise independent judgment.
Ability to work with individuals and enlist the cooperation of others in furthering a program.
Ability to assist in evaluating personnel under Agency policy and monitor new employees’ probationary periods.
Ability to deal effectively with high levels of stress.
Ability to perform physical activity, work for extended periods while standing and active, lift moderately, and perform extensive bending, lifting, and standing regularly.

Nice To Haves

Three to five years of health care or home care experience, preferred.
Two years of supervisory experience, preferred.

Responsibilities

Participates in developing standards for safe, therapeutically effective services and works with the Administrator to ensure they are met.
Participates in developing Agency objectives and ensures their implementation.
Consults with the Administrator on staffing patterns and utilization of health personnel.
Recruits, hires, evaluates, and terminates service personnel.
Participates in new-employee orientation planning and conducts selected orientation classes.
Plans staff consultations and prepares, maintains, and revises policies and procedures to meet applicable requirements.
Supports Agency policies and procedures, uses appropriate channels to propose changes, and establishes criteria and procedures for personnel selection, promotion, and termination.
Participates in defining service-position functions and qualifications, and coordinates patient care and referrals.
Ensures ongoing assessment of patient and family needs and implementation of interdisciplinary plans of care.
Ensures physician approval of plans for continuity of care.
Provides individual or group support for job-related stress or issues.
Organizes Agency authority, responsibilities, reporting relationships, and communication to support safe and effective services.
Participates in coordinating Agency services with community agencies.
Participates in studies, research, and other assigned administrative functions.
Models high standards of dress, conduct, cooperation, and job performance.
Maintains confidentiality and safeguards patient-related information.
Maintains regular attendance and punctuality and fulfills job requirements as needed.
Serves as a resource to employees.
Develops cooperative relationships and communicates professionally with physicians.
Investigates and reports problems involving patient care or conditions that could harm patients or employees.
Immediately reports accidents, incidents, lost articles, or unusual occurrences to the Administrator.
Attends relevant continuing education programs beyond routine in-services and shares information with staff.
Works with the Administrator to identify budget requirements and determine appropriate use of allocations.
Monitors equipment use and takes steps to minimize misuse.
Oversees the Agency’s ongoing Quality Assessment and Performance Improvement program, including indicator development, data collection, aggregation, analysis, action, and reporting under the Agency’s QAPI plan.
Provides 24-hour, seven-day-a-week on-call coverage.
Plans and supervises the Agency.
Ensures patient plans of care are developed, implemented, and updated.
Conducts patient case conferences, in-services, and staff meetings; maintains documentation; and participates in community education projects.
Ensures necessary supplies and equipment are available.
Remains normally available during and after operating hours or designates a qualified temporary replacement when unavailable.
Ensures compliance with applicable federal, state, accrediting-body, local, and Agency requirements in patient care.
Makes patient and personnel assignments.
Addresses and corrects patient concerns.