RN Home Health Clinical Case Manager - ProHealth Home Health (Addison, TX)

ProHealth Home Health and Hospice•Addison, TX

4h•Onsite

About The Position

The Clinical Manager is a Registered Nurse who supervises home health services for homebound patients in their residences, in accordance with physician orders and plans of care. The role is responsible for supporting high-quality care and participating in professional-service activities, including personnel qualifications and assignments. The Clinical Manager is available during operating hours and provides or arranges qualified coverage as needed. The position plans and supervises the agency, oversees patient care and staffing, supports compliance with applicable requirements, and oversees the agency’s Quality Assessment and Performance Improvement program. The role also provides 24-hour, seven-day-a-week on-call coverage. The work is performed indoors in the home health office and includes physical activity, moderate lifting, and regular bending and standing.

Requirements

Registered Nurse who graduated from an accredited school of nursing.
Currently licensed to practice in the state or states where practicing.
Knowledge of and ability to apply community health principles and practices.
Knowledge of agency policies and procedures.
Ability to supervise, guide, and develop the skills and performance of service personnel.
Ability to exercise independent judgment.
Ability to work with individuals and enlist the cooperation of others in furthering a program.
Ability to assist in evaluating personnel according to agency policy.
Ability to monitor probationary periods for new employees.
Ability to deal effectively with high levels of stress.
Ability to perform physical activity, work for extended periods while standing and engaged in physical activity, lift moderately, and perform extensive bending, lifting, and standing on a regular basis.

Nice To Haves

Three to five years of experience in health care or home care, preferred.
Two years of experience in a supervisory position, preferred.

Responsibilities

Participate in developing standards for safe and therapeutically effective services and share responsibility with the Administrator for ensuring standards are met.
Participate in developing agency objectives and ensure they are implemented.
Consult with the Administrator on staffing patterns that support agency objectives and effective use of health personnel.
Recruit, hire, evaluate, and terminate service personnel.
Participate in planning new-employee orientation and conduct selected orientation classes.
Arrange staff consultation needs; prepare, maintain, and revise policies and procedures to meet applicable requirements.
Support agency policies and procedures, use appropriate channels to propose changes, and establish criteria and procedures for personnel selection, promotion, and termination.
Participate in establishing service-position functions and qualifications; coordinate patient care and referrals.
Ensure ongoing assessment of patient and family needs and implementation of interdisciplinary team plans of care.
Ensure physician approval of plans for continuity of care.
Provide individual or group support regarding job-related stress or issues.
Organize agency authority, functional responsibilities, reporting relationships, and communication to support safe and effective services.
Coordinate agency services with those of other community agencies.
Participate in studies, research, and other assigned administrative functions.
Model high standards of dress, conduct, cooperation, and job performance.
Maintain confidentiality and safeguard patient-related information.
Maintain regular attendance and punctuality and fulfill job requirements regardless of time involved.
Serve as a resource person to employees.
Develop cooperative relationships and communicate professionally and effectively with physicians.
Investigate and report problems relating to patient care or conditions that could harm patients or employees.
Immediately report accidents, incidents, lost articles, or unusual occurrences to the Administrator.
Attend relevant continuing education programs beyond routine in-services and share information with staff.
Work with the Administrator to identify budgetary needs and determine appropriate use of allocations.
Monitor equipment use and take steps to minimize misuse.
Oversee the agency’s ongoing Quality Assessment and Performance Improvement program, including indicator development, data collection and analysis, corrective action, and reporting under the agency QAPI plan.
Provide 24-hour-a-day, seven-day-a-week on-call coverage.
Plan and supervise the agency.
Ensure patients’ plans of care are developed, implemented, and updated.
Conduct patient case conferences, in-services, and staff meetings; maintain documentation; and participate in community education projects.
Ensure necessary supplies and equipment are available.
Remain normally available during and after operating hours or designate a qualified temporary replacement when unavailable.
Ensure compliance with federal, state, accrediting-body, local, and agency policies in patient-care matters.
Make patient and personnel assignments.
Address and correct patient concerns.