RN Clinical Manager - ProHealth Home Health (Mobile, AL)

ProHealth Home Health and Hospice•Mobile, AL

About The Position

The RN Clinical Manager (also referred to as the Director of Clinical Services/Clinical Manager) supervises home health services provided to homebound patients in their residences, in accordance with attending physician orders and plans of care, and strives to provide high-quality care. The role is responsible for supervising and directing skilled nursing and other therapeutic services. The Clinical Manager is available during operating hours and provides 24-hour, seven-day-a-week on-call coverage, or designates a similarly qualified alternate when unavailable. The position plans and supervises the Agency, oversees patient care and personnel, ensures plans of care are developed and maintained, and supports compliance with applicable laws, accreditation requirements, and Agency policies. The role also oversees quality assessment and performance improvement activities and coordinates services with physicians, staff, and community agencies. The position works indoors in the home health office and reports to the Administrator.

Requirements

  • Be a Registered Nurse graduated from an accredited school of nursing and currently licensed to practice in the state or states where practicing.
  • Be registered by the state or states where currently practicing.
  • Have knowledge of and ability to apply community health principles and practices.
  • Know Agency policies and procedures.
  • Be able to supervise, guide, and develop service personnel's skills and performance.
  • Be able to exercise independent judgment.
  • Be able to work with individuals and enlist the cooperation of others in furthering a program.
  • Be able to assist in evaluating personnel in accordance with Agency policy.
  • Monitor the probationary period for new employees.
  • Be able to deal effectively with high levels of stress.
  • Be able to participate in physical activity, stand and engage in physical activity for extended periods, lift moderately, and perform extensive bending, lifting, and standing regularly.

Nice To Haves

  • Three to five years of experience in health care or home care.
  • Two years of experience in a supervisory position.

Responsibilities

  • Participate in developing standards for safe and therapeutically effective service to patients and families, and share responsibility with the Administrator for ensuring that standards are met.
  • Participate in developing Agency objectives and ensure their implementation.
  • Consult with the Administrator on staffing patterns that meet objectives and promote effective utilization of health personnel.
  • Recruit, hire, evaluate, and terminate service personnel.
  • Participate in planning new-employee orientation and conduct selected orientation classes.
  • Arrange staff consultation needs and prepare, maintain, and revise policies and procedures to meet applicable requirements.
  • Support Agency policies and procedures, use appropriate channels to seek changes, and establish criteria and procedures for selecting, promoting, and terminating service personnel.
  • Participate in defining service-position functions and qualifications, and coordinate patient care and referrals.
  • Ensure ongoing assessment of patient and family needs and implementation of interdisciplinary team plans of care.
  • Ensure physician approval of plans for continuity of care.
  • Provide individual or group support regarding job-related stress or issues.
  • Organize Agency authority, functional responsibilities, reporting relationships, and communication to support safe and effective services.
  • Participate in coordinating Agency services with other community agencies.
  • Participate in studies, research, and other assigned administrative functions.
  • Model high standards of dress, conduct, cooperation, and job performance.
  • Maintain confidentiality and safeguard patient-related information.
  • Maintain regular attendance and punctuality and fulfill job requirements regardless of the time involved.
  • Serve as a resource for employees and communicate and work cooperatively with physicians.
  • Investigate and report problems related to patient care or conditions that could harm patients or employees.
  • Immediately report accidents, incidents, lost articles, and unusual occurrences to the Administrator.
  • Attend relevant continuing education programs other than routine in-services and share information with staff.
  • Work with the Administrator to identify budgetary requirements and determine appropriate use of allocations.
  • Monitor equipment use and take steps to minimize misuse.
  • Oversee the Agency's ongoing Quality Assessment and Performance Improvement (QAPI) program, including indicator development, data collection, aggregation, analysis, corrective action, and reporting under the Agency's QAPI plan.
  • Provide 24-hour-per-day, seven-day-per-week on-call coverage.
  • Plan and supervise the Agency.
  • Ensure patient plans of care are developed, implemented, and updated.
  • Conduct patient case conferences, in-services, and staff meetings; maintain documentation; and participate in community education projects.
  • Ensure necessary supplies and equipment are available.
  • Remain normally available during and after operating hours or designate a qualified temporary replacement.
  • Ensure compliance with federal, state, local, accrediting-body, and Agency requirements in patient care.
  • Make patient and personnel assignments.
  • Address and correct patient concerns.
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