MA - Clinical Care Coordinator

UNITED WOUND HEALING PS•Puyallup, WA

9d•$29 - $31•Onsite

About The Position

Our mission to change skin and wound care while improving the lives of others isn’t easy, but it’s worth it. One in ten residents in a skilled nursing facility will develop a skin condition requiring expert medical care. We believe that every person deserves the very best skin and wound care. Care Coordinators are a key part of our care team, ensuring every patient has the best opportunity to heal. If you enjoy being part of a fast-paced team alongside our Skin and Wound Specialists, you will find this to be a great career.

Requirements

Active MA, LPN, or RN license/certification in Washington State
Computer savvy; intermediate proficiency in MS Suite — Word, Teams, Outlook, and Excel
Strong verbal and written communication skills; professional phone etiquette and excellent customer service
Excellent attention to detail, strong time management, and ability to prioritize time-sensitive situations with urgency
Strong interpersonal skills with the ability to communicate effectively across a variety of people and settings
Ability to multitask while providing compassionate patient care in a fast-paced environment
Leadership qualities with the ability to work well within a team of healthcare professionals
Self-motivated, punctual, dependable, trustworthy, honest, and professional with a positive attitude

Responsibilities

Maintain care coordination dashboards, patient lists, and tracking for CCM/PCM programs
Track referrals, authorizations, and follow-up appointments across specialty and post-acute services
Conduct non-clinical patient and family outreach, including welcome calls and appointment reminders
Coordinate communication between patients, facilities, Care Managers, and providers
Gather, upload, and organize medical records, wound photos, labs, and imaging reports
Support scheduling for follow-up visits, interdisciplinary rounds, and provider appointments
Complete clerical tasks related to Care Management, including outreach, scheduling, and documentation
Monitor admissions, discharges, and census changes from skilled nursing and post-acute facilities
Prepare patient summaries, reports, and materials for care team meetings
Escalate clinical concerns promptly to a Care Manager or provider
Participate in required training, meetings, and compliance activities

Benefits

Medical, Dental, Orthodontic, Vision, and Rx — minimum 80% of employee monthly premiums covered
HSA
Dependent coverage available at employee’s expense
Employer-sponsored Life, AD&D, and Disability Insurance
Voluntary supplemental plans: Accident, Cancer, Critical Illness, STD, Identity Protection, and more
Accrue up to 132 hours (16.5 days) of PTO in your first year, based on FTE status
8 paid holidays for full-time employees
401(k) with employer match on first 4%
Core Values that promote work-life harmony
A collaborative, team-driven culture that promotes recognition and celebrates everyday wins