Clinical Care Coordinator (CNA Scheduler)

Benchmark Senior Living•Waltham, MA

About The Position

Benchmark is seeking a Clinical Care Coordinator to partner with the Resident Care Director (RCD) and/or Mind and Memory Director on administrative tasks for the Wellness Department. This is a temporary position scheduled Tuesday through Saturday, with an hourly rate of $23–$25. The role supports resident-care documentation and records, medication and treatment verification, RCA scheduling and training, resident move-in preparation, department supplies, quality assurance and family meetings, and related administrative coordination.

Requirements

High school education or equivalent.
State-required certifications and completion of Medication Aide Training.
Computer skills.
Excellent verbal and written communication skills.

Nice To Haves

Previous scheduling experience.
Solid knowledge of MS Office.

Responsibilities

Check ADL books and the resident electronic health record (myUnity) for documentation and completion of care.
Check paper or electronic Medication Administration Records (eMARs) and Medication Observation Records (eMORs), and verify that medications have been given and treatments completed.
Report omissions to the RCD for follow-up.
Develop the Resident Care Associate (RCA) staffing schedule in conjunction with the RCD.
Support and assist RCA staff with training and in-service completion.
Assemble binder and non-EHR resident records for new move-ins.
Update resident face sheet information.
Enter details of resident care needs into the Yardi/Resident Summary Template (myUnity).
Ensure RCA assignment accuracy on paper or in Yardi and provide assignments to staff when using the Yardi or paper system.
Assist the RCD with follow-up to obtain Care Plan signatures.
Order and maintain sufficient supplies for the Resident Care department.
Coordinate Quality Assurance and family meetings in conjunction with the RCD.
Provide the Receptionist/Concierge with documentation for Resident Emergency binders upon move-in and when changes occur, as required.
Assist with providing information and completing documentation for town- or state-funded programs, if applicable.