Clinical Care Assistant
About The Position
CarePath Injury Centers is seeking a Full-Time Clinical Care Assistant for our injury, accident and pain management practice located in Carlisle, PA. Our mission is to deliver an all-in-one, best in class, therapy centers for those suffering from injuries, accidents and pain related conditions. We are looking for a detail-oriented Clinical Care Assistant who is passionate about helping those in need and creating a welcoming environment. You will work closely with the medical professionals in the office and will be responsible for patient check-in, confirmation calls, following-up on no-shows, acquiring and uploading paperwork into patients charts, and other administrative tasks. In addition, you will be an effective communicator, reliable, and eager to learn/adapt. This role offers an opportunity to work in a dynamic healthcare environment where your skills and dedication will positively impact the lives of our patients. Responsible for maintaining knowledge of a variety of the field's concepts, practices. Creating a kind, welcoming, supportive and helpful atmosphere to both the patients and staff members. Responsible for helping grow the patient base and practice through exceptional care & service. Effectively communicating with office staff members, and with supervisors. Learn & execute documentation standards for different providers. Learn & execute sterilization protocols, injection prep. Learn how to operate a fluoroscopic c-arm machine. Learn how to oversee patients during the rehabilitative exercises in-office. Other duties that arise as the office needs.
Requirements
- Bachelor's degree in health related field, preferred
- Ability to learn office operations from front desk to patient clinical care
- Familiarity with EHR systems
- Ability to learn and operate an EHR (Electronic Health Records System)
- Ability to effectively communicate with in-office personnel, patients, and other company members
- Ability to take and follow direction from supervisors
- Must have reliable, car transportation and be able to commute to Carlisle, PA
- Team oriented attitude with willingness to support our clinical team and learn various aspects of the office
- Knowledge of treating patients in the injury and accident space preferred
- Background check authorization & required documents must be completed prior to onboarding
- Bilingual in English and Spanish preferred but not required
- Candidate must reside in Pennsylvania
Nice To Haves
- Bachelor's in a health-related field is highly preferred.
- Bilingual in English and Spanish is welcomed!
Responsibilities
- Create a welcoming environment for patients and greet them when they walk in
- Patient check-in and paperwork, check-out and scheduling within our EHR system
- Following up with patients due to no-shows, cancellations, etc.
- Answering and directing phone calls
- Scheduling patients in the EHR system
- Retrieving patient records
- Calling for PIP or case status updates
- Making detailed notes in the appointments of our EHR system
- Obtaining patient records
- Following sanitary protocols
- Cleaning up exam rooms/main office area as needed
- Helping grow the patient base and practice through exceptional care & service
- Effectively communicating with office staff members, and with supervisors
- Learn & execute documentation standards for different providers
- Learn & execute sterilization protocols, injection prep
- Learn how to operate a fluoroscopic c-arm machine
- Learn how to oversee patients during the rehabilitative exercises in-office
- Other duties that arise as the office needs
Benefits
- PTO Package
- Paid Company Holidays
- Healthcare Stipend
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
