Clinical Care Assistant
About The Position
CarePath Injury Centers is Seeking Full-Time Clinical Care Assistants for our injury, accident and pain management practice located in Williamsport, PA. Our mission is to deliver an all-in-one, best in class, therapy centers for those suffering from injuries, accidents and pain related conditions. We are looking for detail-oriented Clinical Care Assistants who are passionate about helping those in need and creating a welcoming environment. You will work closely with the medical professionals in the office and will be responsible for patient check-in, confirmation calls, following-up on no-shows, acquiring and uploading paperwork into patients charts, and other administrative tasks. In addition, you will be someone who is an effective communicator, reliable, and eager to learn/adapt. This role offers an opportunity to work in a dynamic healthcare environment where your skills and dedication will positively impact the lives of our patients.
Requirements
- Ability to learn office operations from front desk to patient clinical care
- Familiarity with EHR systems
- Ability to learn and operate an EHR (Electronic Health Records System)
- Ability to effectively communicate with in-office personnel, patients, and other company members
- Ability to take and follow direction from supervisors
- Must have reliable, car transportation and be able to commute to Williamsport, PA
- Team oriented attitude with willingness to support our clinical team and learn various aspects of the office
- Background check authorization & required documents must be completed prior to onboarding
- Candidate must reside in Pennsylvania
Nice To Haves
- Bachelor's degree in health related field
- Knowledge of treating patients in the injury and accident space
- Bilingual in English and Spanish
Responsibilities
- Create a welcoming environment for patients and greet them when they walk in
- Maintain knowledge of a variety of the field's concepts, practices
- Patient check-in and paperwork, check-out and scheduling within our EHR system
- Following up with patients due to no-shows, cancellations, etc.
- Answering and directing phone calls, scheduling patients in the EHR system, retrieving patient records, calling for PIP or case status updates, making detailed notes in the appointments of our EHR system, obtaining patient records, following sanitary protocols, cleaning up exam rooms/main office area as needed
- Creating a kind, welcoming, supportive and helpful atmosphere to both the patients and staff members
- Helping grow the patient base and practice through exceptional care & service
- Effectively communicating with office staff members, and with supervisors
- Learn & execute documentation standards for different providers
- Learn & execute sterilization protocols, injection prep
- Learn how to operate a fluoroscopic c-arm machine
- Learn how to oversee patients during the rehabilitative exercises in-office
- Other duties that arise as the office needs
Benefits
- PTO Package
- Paid Company Holidays
- Healthcare Stipend
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
