Clinical Associate

Abbott Laboratories•Richmond, VA
•$50,700 - $101,300

About The Position

The Clinical Associate provides clinical and technical support for Abbott Electrophysiology (EP) products in hospital settings, including EP laboratories and/or operating rooms. The role supports physicians, healthcare professionals, patients, and field sales staff in the safe and effective use of EP technology for diagnosing and treating cardiac arrhythmias. Working under general direction and with considerable independence, the Clinical Associate plans and organizes daily work, monitors performance, reports status, and identifies effective and cost-efficient business practices. The role includes structured, hands-on EP training; regional procedural case coverage; and acting as a clinical interface between the medical community and Abbott’s business. The Clinical Associate builds clinical relationships, develops comprehensive knowledge of EP products and systems, and supports sales activities, training, studies, troubleshooting, and product demonstrations. The position also involves staying informed about industry and regulatory developments, communicating market insights to management, and occasional travel for instruction and live procedure coverage.

Requirements

  • Bachelor’s degree or equivalent experience.
  • Verify that you can satisfy all vendor credentialing requirements, which may include COVID-19 vaccination.

Responsibilities

  • Provide regional EP procedural case coverage in an electrophysiology laboratory and/or operating room.
  • Provide engineering, sales, educational, clinical, and technical support on the safe and effective use of Abbott EP products, including cardiac mapping, diagnostic, and therapy systems.
  • Act as a clinical interface between the medical community and the business.
  • Build and maintain credible clinical relationships with customers and share product expertise.
  • Develop a thorough command of EP products, including technical details, software use, and capabilities.
  • Support EP Sales Representatives by collaborating with sales personnel, facilitating regional training seminars, participating in clinical studies and data collection, troubleshooting, and leading or supporting product in-service trainings and demonstrations.
  • Continuously develop engineering, sales, and technical skills in alignment with territory strategy, learning from senior sales personnel and management.
  • Stay current on industry developments and regulatory requirements, and maintain knowledge of company and competitor products, market trends, and strategic goals.
  • Provide management with feedback on market trends and customer insights to inform strategic decisions and next-generation product development.
  • Plan, organize, and perform day-to-day work independently; use effective and cost-efficient business practices, monitor performance, and report status to management.
  • Participate in occasional travel for in-person instruction and live procedure coverage.

Benefits

  • Career development with an international company.
  • Employees may qualify for free medical coverage in the Health Investment Plan PPO medical plan in the next calendar year.
  • Retirement savings plan with a high employer contribution.
  • Tuition reimbursement.
  • Freedom 2 Save student debt program.
  • FreeU education benefit, offering an affordable and convenient path to a bachelor’s degree.
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