Clinical Associate

Abbott • Boston, MA

6d • Remote

About The Position

Abbott’s Clinical Associate supports Abbott Electrophysiology (EP) products and technology in hospital settings, including EP labs and operating rooms. Working under general direction and with a high degree of independence, the associate provides clinical, technical, engineering, sales, and educational support to physicians, healthcare professionals, patients, and field sales staff. The role partners with physicians and hospital staff to support diagnosis and treatment of cardiac arrhythmias and help achieve better patient outcomes.

The associate completes structured, hands-on EP training and provides regional procedural case coverage. The role involves building credible clinical relationships, developing command of EP products and their software and capabilities, and supporting the safe and effective use of cardiac mapping, diagnostic, and therapy systems. The associate also supports sales representatives through training, studies and data collection, troubleshooting, product demonstrations, and in-service training. Occasional travel is required for in-person instruction and live procedure coverage; the listed travel expectation is 50% of the time.

Requirements

• Bachelor’s degree or equivalent experience.
• Verify that all vendor credentialing requirements will be satisfied; these requirements may include COVID-19 vaccination.

Responsibilities

• Provide regional EP procedural case coverage in an Electrophysiology lab and/or operating room setting.
• Serve as a clinical interface between the medical community and the business.
• Build and sustain credible clinical relationships with customers and share product expertise.
• Develop thorough knowledge of EP products, including technical details, software use, and capabilities.
• Provide engineering, sales, education, and clinical support for the safe and effective use of Abbott EP products, including cardiac mapping, diagnostic, and therapy systems.
• Support EP Sales Representatives by collaborating with sales personnel, facilitating regional training seminars, participating in clinical studies and data collection, troubleshooting, and leading or supporting product in-service trainings and demonstrations.
• Continue developing engineering, sales, and technical skills in alignment with territory strategy, including learning from senior sales personnel and management.
• Stay current on industry developments, regulatory requirements, company and competitor products, market trends, and strategic goals.
• Provide management with feedback on market trends and customer insights to inform strategic decisions and next-generation product development.
• Participate in occasional travel for in-person instruction and live procedure coverage.
• Plan, organize, and perform work independently; monitor performance and report status to the manager.
• Identify and use effective, cost-efficient business practices, and evaluate their effectiveness and appropriateness.

Benefits

• Career development opportunities with an international company.
• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, providing an affordable and convenient path to a bachelor’s degree.
• Health and wellness benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level