Clinical Associate

Abbott • Jacksonville, FL

2d • Remote

About The Position

The Clinical Associate provides clinical, engineering, sales, educational, and technical support for Abbott Electrophysiology (EP) products. Working under general direction with substantial independence, the associate supports physicians, healthcare professionals, patients, and field sales staff, including providing clinical and technical support in hospital settings and EP laboratories or operating rooms. The role helps clinicians use EP technology to diagnose and treat cardiac arrhythmias and works closely with physicians, hospital staff, and sales teams to support patient outcomes.

The position includes structured, hands-on training in EP; regional procedural case coverage; customer relationship development; product education and training; and support for the safe, effective use of Abbott EP mapping, diagnostic, and therapy systems. The associate exercises independent judgment in organizing and performing work, evaluates business practices, monitors performance, and communicates status, feedback, and market insights to management. Occasional travel is required for in-person instruction and live procedure coverage; the position lists travel at 50% of the time.

Requirements

• Bachelor’s degree or equivalent experience.
• Verification that the candidate will satisfy all vendor credentialing requirements, which may include COVID-19 vaccination.
• Ability to travel; the posting specifies travel 50% of the time.

Responsibilities

• Provide engineering, sales, educational, clinical, and technical support in response to field inquiries concerning EP products.
• Provide clinical and technical support in hospital settings and regional EP procedural case coverage in an electrophysiology lab and/or operating room.
• Complete a structured EP training program emphasizing hands-on learning and practical application.
• Serve as a clinical interface between the medical community and the business, building and maintaining credible clinical relationships with customers.
• Develop and demonstrate thorough knowledge of EP products, including technical details, software use, and capabilities.
• Support the safe and effective use of Abbott EP products, including cardiac mapping, diagnostic, and therapy systems.
• Collaborate with EP sales representatives and support regional training seminars, clinical studies and data collection, troubleshooting, and product in-service trainings or demonstrations for physicians, nurses, and sales representatives.
• Develop engineering, sales, and technical skills in alignment with territory strategy, learning from senior sales personnel and management.
• Stay current on industry developments, regulatory requirements, company and competitor products, market trends, and strategic goals.
• Provide management with feedback on market trends and customer insights to inform strategic decisions and next-generation product development.
• Use effective and cost-efficient business practices, evaluate their effectiveness, exercise independent judgment in planning and performing work, monitor performance, and report status to management.
• Participate in occasional travel for in-person instruction and live procedure coverage.

Benefits

• Career development opportunities with an international company.
• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, offering an affordable and convenient path to a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level