Clinical Assistant - Otolaryngology

Mount Sinai Health System•New York, NY

About The Position

The Clinical Assistant supports physicians and patients in Otolaryngology, helping coordinate clinical operations and deliver patient care at campus and offsite satellite offices. The ideal candidate has clinical experience, is comfortable assisting physicians with procedures, and has experience supporting patients before and after procedures. Experience in surgical subspecialties such as Urology, Obstetrics and Gynecology, General Surgery, or Dermatology is preferred.

Requirements

High school diploma or GED.
Completion of a Medical Assistant certificate program from an accredited school.
At least 3 years of experience as a Medical Assistant.
BCLS certification issued by the American Heart Association (AHA).

Nice To Haves

Clinical experience in surgical subspecialties such as Urology, Obstetrics and Gynecology, General Surgery, or Dermatology.
Experience assisting physicians with procedures.
Experience assisting patients with pre- and post-procedure care.
Completion of a Medical Scribe training program if the department requires the Scribe role.

Responsibilities

Serve as a liaison among physicians, patients, families, healthcare providers, nursing homes, homecare providers, patient employers, and insurance companies to support quality patient care.
Coordinate daily activities of physician team staff to support effective and efficient operations.
Support patient flow, accompany and assist patients, collect and process specimens, perform point-of-care testing, prepare patients for examinations, take vital signs, assist physicians with procedures, relay instructions, and answer calls.
Perform clerical duties such as managing medical records, obtaining laboratory and imaging reports and referral information, completing forms, and maintaining patient charts using the EMR or other methods.
Enter orders in the EMR or prepare prescription refill requests for physician review and approval.
Perform medical scribe functions as directed by the supervising physician, depending on departmental needs.
Inventory, order, or restock medical supplies as applicable.
Set up examination rooms and instruments using proper sterilization techniques and hospital infection-control policies.
Maintain required logs for medication refrigeration, point-of-care testing, sterilization, crash carts, and other processes; check expiration dates and dispose of expired items according to policy.
Follow personal protective equipment requirements to protect against exposure to blood and other potentially infectious body fluids, chemical disinfectants, radiation, and other hazardous substances.
Schedule appointments or book surgeries and procedures, or coordinate with the Surgical Coordinator to verify times, prepare charts, and complete pre-admission and consent forms.
Perform phlebotomy duties when required.
Check and update insurance information and perform or verify pre-certifications for procedures as necessary.
Train and mentor Medical Assistant Level I staff.
Assist in establishing Medical Assistant I and II schedules and workflow according to practice needs and patient volumes.
Perform other duties as assigned.