Clinical Assistant Team Lead
About The Position
Join RMA of Utah, part of the globally recognized IVI RMA North America network of fertility clinics, and play a key leadership role in helping patients build their families. As a Lead Clinical Assistant, you'll oversee and support clinical staff, drive training and operational excellence, and ensure exceptional patient care in a collaborative fertility practice. This Monday–Friday position (7:00 AM–4:00 PM) with rotating weekends offers the opportunity to grow your leadership skills while working alongside a team dedicated to advancing reproductive medicine. With competitive benefits, career development opportunities, and the backing of the world's largest fertility network, this is an excellent opportunity for an experienced clinical professional ready to take the next step in their career. Job Purpose: The Lead Clinical Assistant oversees clinical employees in their assigned office. This position works collaboratively with Clinical Management Team to ensure offices are adequately staffed and trained to provide excellent patient care. This position provides training to new staff and continuing education to all clinical staff.
Requirements
- High School Diploma or equivalent (GED) - required
- Knowledge of medical terminology - required
- Working knowledge of Microsoft Office, especially Outlook and Excel.
- EMR experience - required
- Experience assisting in office procedure and office machines (i.e., computer, fax, copier, etc.).
Nice To Haves
- Completion of Certified Medical Assistant Program - preferred
- Phlebotomy State certification - preferred
- Minimum of two years’ experience in a multi-physician practice (three or more physicians) with proven work experience in both clinical and administrative areas - preferred
- Previous experience in women's health or reproductive endocrinology and infertility – preferred
- Previous Team Lead or Supervisor experience – preferred
- Phlebotomy experience preferred
Responsibilities
- Trains, evaluates, and coaches employees.
- Oversees clinical staff schedules, assignments, and break times.
- Oversees maintenance of clinical supplies inventory in all assigned offices.
- Oversees clinical and phlebotomy supplies/ordering/inventory tracking.
- Maintains a Safe and Clean work environment.
- Collaborates with outside vendors to track/resolve errors and troubleshoot equipment issues.
- Educates clinical staff on all clinical standard of practice policies and work instructions.
- Maintains OSHA safety standards in office. Elevates deficiencies to Clinical Management Team.
- Effectively communicates with staff to resolve employee conflicts, complaints. Elevates to Clinical Manager/Human Resources as needed.
Benefits
- Medical, Dental, Vision Insurance Options
- Retirement 401K Plan
- Paid Time Off & Paid Holidays
- Company Paid: Life Insurance & Long-Term Disability & AD&D
- Flexible Spending Accounts
- Employee Assistance Program
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
