Clinical Assistant II (Certified Medical Assistant) 85th St. - Dermatology

Mount Sinai Health Systems•New York, NY

14d•$31 - $39

About The Position

The Clinical Assistant II is a senior-level clinician who provides clinical and administrative support to physicians and surgeons in the Department of Dermatology. The role coordinates patient care and serves as a liaison among physicians, patients, families, healthcare providers, homecare providers, and insurance companies. The position supports one or more physicians or surgeons in a high-volume practice and may involve travel between sites. The Clinical Assistant II mentors and trains less experienced Medical Assistant and Clinical Assistant staff and may act in a lead capacity. The role supports patient care, clinical procedures, referrals, scheduling, records management, supply inventory, and safe clinical operations. Duties may include assisting with patient flow and procedures, collecting specimens and conducting point-of-care testing, maintaining and updating records and insurance details, coordinating appointments and transitions of care, and ensuring exam rooms and instruments are prepared in accordance with sterilization and infection-control policies.

Requirements

High school diploma or GED.
Completion of an approved Medical Assistant certificate course of study from an approved school.
BCLS certification required; issuing authority: AHA.

Nice To Haves

Five or more years of experience as a Medical Assistant in a busy practice is preferred.

Responsibilities

Serve as a liaison among physicians, patients, families, healthcare providers, nursing homes, homecare providers, patient employers, and insurance companies to support quality patient care at campus and offsite satellite offices.
Coordinate and lead the daily activities of physician-team staff to support efficient operations.
May manage Medical Assistant schedules and travel to various sites based on physician or surgeon needs.
Support patient care by organizing schedules and patient flow; accompanying and assisting patients; collecting and processing specimens; performing point-of-care testing; preparing patients for examinations; assisting physicians and surgeons with procedures; taking vital signs; relaying instructions; and answering calls.
Perform clerical tasks, including sending and receiving medical records, obtaining reports and referral information, completing forms and requisitions, and maintaining charts using the EMR, databases, or manual processes.
Coordinate referrals and transitions of care, communicate appointment status to referring physicians, ensure post-care communication, and provide monthly referral reporting.
Manage physician referrals and coordinate multidisciplinary appointments as applicable.
Ensure appointments are appropriate to diagnoses; coordinate multispecialty visits and surgical scheduling, including co-surgeon participation when appropriate.
Inventory, order, and restock medical supplies as applicable.
Set up examination rooms and instruments using required sterilization techniques and infection-control policies.
Maintain required logs for medication refrigeration, point-of-care testing, sterilization, crash carts, or other needs; check expiration dates and dispose of expired items according to institutional policy.
Maintain a safe, secure, and healthy work environment and follow applicable standards, procedures, and legal regulations.
Comply with personal protective equipment requirements for protection from blood and other potentially infectious body fluids, chemical disinfectants, radiation, and other hazardous substances.
May perform proficient phlebotomy duties.
Update patient demographic and insurance information and assist with medical-chart maintenance, including filing, operative reports, test results, and home-care forms.
May check and update insurance information using internal or web sources and perform or verify procedure pre-certification as necessary.
Train and mentor Medical Assistant I and II staff and non-senior Clinical Assistant staff.
Perform other duties as assigned.