Certified Medical Assistant - Dermatology

Geisinger•Danville, PA
•Onsite

About The Position

Geisinger is hiring a Certified Medical Assistant to provide direct patient care and clinical and administrative support in an outpatient dermatology setting. The CMA works as an integral member of the healthcare team under provider direction, helping prepare patients, collect and review relevant information, perform technical duties, document in the electronic medical record, and maintain a safe care environment. The role also supports clinic operations through scheduling, filing reports, and following up on documentation, phone calls, referrals, pre-authorizations, and billing inquiries. The position is based at Geisinger Healthplex Woodbine, works days, and is scheduled for 40 hours per week. Travel may be required. The CMA obtains and documents patients’ reasons for visits, weights, vital signs, screening information, medication reviews, and other pertinent information. Clinical work may include EKGs, wound dressings, support during minor surgical procedures and ancillary examinations, medication administration within policy and competency limits (excluding intravenous medications), ordered tests and treatments, specimen collection, and phlebotomy. The role includes preparing and cleaning instruments and examination rooms, following sterilization, disinfection, hand hygiene, and infection-prevention protocols, and observing diagnostic equipment for proper operation. Administrative and patient-support duties include maintaining accurate medical records, using the electronic medical record and scheduling system, facilitating appointments, collecting co-payments, communicating with patients as directed by providers, reinforcing patient education, and helping orient new personnel when directed. The CMA may inventory non-controlled medical/surgical supplies and pharmaceuticals and may access, transport, and manage non-controlled medications. The position participates in patient safety and quality improvement activities and must comply with organizational policies and job-specific obligations. A $3,000 sign-on bonus is offered, paid over two years, subject to stipulations. Geisinger describes its purpose as caring for patients, members, students, employees, and communities, and emphasizes kindness, excellence, learning, innovation, and safety.

Requirements

  • Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential required.
  • Certification by one of the following governing associations required: NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
  • High school diploma or equivalent (GED) required.
  • Basic Life Support certification required within six months.
  • Communication, customer service, multitasking, and teamwork skills.
  • Ability to perform assigned clinical duties after knowledge validation and competency demonstration.

Nice To Haves

  • Graduate of an accredited one-year certificate or two-year diploma Medical Assistant program preferred.
  • At least one year of related work experience preferred.
  • Graduate of a specialty training program preferred.

Responsibilities

  • Obtain and document patients’ reason for visit, weight, vital signs, screening information, medication review, and other pertinent information in the electronic medical record.
  • Prepare patients for visits, protect their safety and privacy, and set up examination and treatment rooms between cases.
  • Provide direct patient care under provider direction, which may include EKGs, wound dressings, support during minor surgical procedures and ancillary examinations, and other clinic-appropriate care.
  • Prepare and administer medications according to policy and demonstrated competency; intravenous medications may not be administered.
  • Complete provider-ordered tests and treatments according to policy and demonstrated competency.
  • Collect and prepare laboratory specimens, complete related paperwork, perform phlebotomy, and assist with laboratory functions as trained and overseen.
  • Provide receptionist and clerical support, including scheduling, filing and matching reports, following up on documentation and calls, and responding to billing inquiries.
  • Maintain complete and accurate medical records and use designated electronic medical record and scheduling systems.
  • Facilitate appointments, complete referrals and pre-authorizations as needed, and collect co-payments.
  • Communicate with patients as directed by providers, prioritize communications, respond to patient questions and requests, and reinforce patient education.
  • Assist with orientation of new personnel when directed by the provider or site lead.
  • May inventory non-controlled medical/surgical supplies and pharmaceuticals, monitor supply levels and expiration dates, and transport non-controlled medications as needed.
  • Prepare and clean instruments; follow sterilization, disinfection, high-level disinfection, hand hygiene, and infection-prevention protocols.
  • Inspect and observe diagnostic equipment and instrumentation for proper operation and identify maintenance needs.
  • Participate in patient safety and quality improvement activities and comply with organizational policies and procedures.

Benefits

  • $3,000 sign-on bonus paid over two years, subject to stipulations.
  • Health, dental, and vision benefits starting on day one.
  • Three medical plan choices, including an expanded network for out-of-area employees and dependents.
  • Pre-tax healthcare and dependent-care flexible spending accounts and a health savings account.
  • Company-paid life insurance, short-term disability, and long-term disability coverage.
  • 401(k) plan with automatic Geisinger contributions.
  • Paid time off plan with the ability to accrue time quickly.
  • Up to $5,000 in tuition reimbursement per calendar year.
  • MyHealth Rewards wellness program with a financial incentive.
  • Adoption and fertility assistance, parental leave pay, and military leave pay.
  • Free Care.com membership with discounted backup care.
  • Employee Assistance Program with referrals for childcare, eldercare, and pet care; legal guidance; mental health visits; work-life support; and digital self-help tools.
  • Voluntary accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
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