About The Position

The Certified Medical Assistant provides direct patient care and clinical and administrative support for physicians and other providers in an outpatient dermatology setting. As an integral member of the healthcare team and under provider direction, the assistant prepares patients and examination rooms, gathers and documents pertinent information in the electronic medical record, performs clinical procedures within validated competency, and helps maintain a safe environment. Administrative work includes scheduling, referrals, pre-authorizations, collecting co-payments, filing reports, and following up on documentation and patient communications. The position is based at Geisinger Healthplex Woodbine, works day shifts, and is scheduled for 40 hours per week. Work is typically performed in a clinical environment; travel may be required. Clinical duties include rooming patients and recording visit reasons, weights, vital signs, screening information, medication reviews, and other pertinent details; assisting patients in preparation for visits; performing EKGs, wound dressings, phlebotomy, and other tests or treatments as authorized and competent; supporting minor surgical procedures and ancillary examinations; preparing and administering medications according to policy (excluding intravenous medications); collecting and preparing laboratory specimens; and reinforcing provider-directed patient education. The assistant also prepares and cleans instruments and rooms, follows sterilization, disinfection, hand hygiene, and infection-prevention protocols, and observes diagnostic equipment for proper operation and maintenance needs. The role may include inventorying non-controlled medical, surgical, and pharmaceutical supplies, transporting non-controlled medications, assisting with onboarding, and participating in patient safety and quality improvement activities. A Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential and certification by an eligible governing association are required. Graduation from an accredited Medical Assistant certificate or diploma program is preferred. A $3,000 sign-on bonus is offered to eligible candidates, subject to stipulations.

Requirements

  • Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential required.
  • Certification by one of the listed governing associations required: NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
  • High school diploma or equivalent (GED) required.
  • Basic Life Support certification required within six months.
  • Communication, customer service, multitasking, and teamwork skills.

Nice To Haves

  • Graduate of an accredited one-year certificate or two-year diploma Medical Assistant program.
  • Graduate from a specialty training program.
  • At least one year of related work experience.

Responsibilities

  • Provide direct patient care and clinical support for physicians and other providers in the outpatient setting under provider direction.
  • Obtain and document patients’ reason for visit, weight, vital signs, screening information, medication review, and pertinent details using the electronic medical record.
  • Prepare examination and treatment rooms between cases and assist patients in preparing for visits while protecting their safety and privacy.
  • Perform clinical duties within validated competency and clinic needs, including EKGs, wound dressings, phlebotomy, and support during minor surgical procedures and ancillary examinations.
  • Prepare and administer medications according to policy and demonstrated competency; intravenous medications may not be administered.
  • Complete ordered patient tests and treatments according to policy and procedure.
  • Collect and prepare laboratory specimens and associated paperwork, and assist with laboratory functions as educated and overseen by laboratory staff.
  • Perform receptionist and clerical duties, including scheduling, filing reports, and following up on documentation, phone calls, and billing inquiries.
  • Maintain complete and accurate patient medical records using the electronic medical record and scheduling systems.
  • Facilitate timely appointments, complete referrals and pre-authorizations as needed, and collect co-payments.
  • Execute and document patient communications, prioritize messages to providers, and respond to patient questions and requests as directed.
  • Reinforce patient education as directed by the provider.
  • Assist with orientation of new personnel under the direction of a provider or site lead.
  • May inventory non-controlled medical and surgical supplies and pharmaceuticals, check expiration dates, document utilization, and transport non-controlled medications as needed.
  • Prepare and clean instruments; follow sterilization, high-level disinfection, and infection-prevention protocols.
  • Routinely observe diagnostic equipment and instrumentation for proper operation and identify preventive or corrective maintenance needs.
  • Participate actively in patient safety and quality improvement programs.

Benefits

  • Eligible candidates may receive a $3,000 sign-on bonus paid over two years, subject to stipulations.
  • Health, dental, and vision benefits starting on day one.
  • Three medical plan choices, including an expanded network for out-of-area employees and dependents.
  • Pre-tax healthcare and dependent care flexible spending accounts and a health savings account.
  • Company-paid life insurance and short- and long-term disability coverage.
  • 401(k) plan with automatic Geisinger contributions.
  • Paid time off plan that allows employees to accrue time quickly.
  • Up to $5,000 in tuition reimbursement per calendar year.
  • MyHealth Rewards wellness program with a financial incentive.
  • Adoption and fertility assistance, parental leave pay, military leave pay, and discounted backup care through a Care.com membership.
  • Employee Assistance Program with referrals and support for childcare, eldercare, pet care, legal guidance, mental health, and work-life needs.
  • Voluntary benefits including accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
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