Clinical Assistant II (Certified Medical Assistant) 85th St. - Dermatology

Mount Sinai Health System•New York, NY

10h

About The Position

The Clinical Assistant II is a senior-level clinician providing clinical and administrative support to physicians and surgeons in the Department of Dermatology. The role coordinates patient care and serves as a liaison among physicians, patients, families, healthcare providers, homecare providers, and insurance companies. The position supports one or more physicians or surgeons in a high-volume practice and may require travel between sites. It also mentors and trains less experienced Medical Assistant and Clinical Assistant staff and may serve in a lead capacity. The role includes coordinating daily team operations and patient flow, assisting with exams and procedures, supporting referral and appointment coordination, maintaining records and patient information, and managing supplies and examination-room readiness. Clinical and administrative duties are performed as assigned, using the electronic medical record, databases, or manual processes as needed.

Requirements

High school diploma or GED.
Completion of an approved Medical Assistant certificate course of study from an approved school.
BCLS certification required; issuing authority: AHA.
5+ years of experience as a Medical Assistant in a busy practice is preferred.

Nice To Haves

5+ years of experience as a Medical Assistant in a busy practice.

Responsibilities

Serve as a liaison among physicians, patients, families, healthcare providers, nursing homes, homecare providers, patient employers, and insurance companies to support quality care at campus and satellite offices.
Coordinate and lead daily activities of physician-team staff to support efficient operations.
May manage Medical Assistant schedules and travel to sites according to physician or surgeon needs.
Support patient care, including organizing schedules and patient flow, accompanying and assisting patients, collecting and processing specimens, conducting point-of-care testing, preparing patients for exams, assisting with procedures, taking vital signs, relaying instructions, and answering calls.
Complete clerical work such as sending and receiving medical records, obtaining reports and referral information, completing forms and requisitions, and maintaining charts and records.
Coordinate referrals and transitions of care, communicate appointment status to referring physicians, ensure post-care communication, and provide monthly referral reports.
Manage physician referrals and coordinate multidisciplinary appointments as applicable.
Ensure appointments are appropriate to diagnoses; coordinate multispecialty visits and surgical scheduling, including co-surgeon participation when applicable.
Inventory, order, and restock medical supplies as applicable.
Set up examination rooms and instruments according to sterilization techniques and hospital infection-control policies.
Maintain required logs for medication refrigeration, point-of-care testing, sterilization, crash carts, and other processes; check expiration dates and dispose of expired items according to policy.
Maintain a safe, secure, and healthy work environment in compliance with standards, procedures, and legal regulations.
Follow personal protective equipment requirements for protection from blood and other potentially infectious body fluids, chemical disinfectants, radiation, and other hazardous substances.
May perform proficient phlebotomy duties.
Update patient demographic and insurance information and assist with medical-chart maintenance, including filing reports, test results, and home-care forms.
May check and update insurance information and perform or verify pre-certification for procedures.
Train and mentor Medical Assistant I and II and non-senior Clinical Assistant staff.
Perform other duties as assigned.