Clinical Applications Support Analyst - Radiant/Cupid

Sanford Health • Bemidji, MN

2d • $26 - $42 • Onsite

About The Position

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. The candidate will be part of a fast-paced technology EMR team that supports Epic Radiant and Cupid modules. The candidate should be self-driven, able to work through change efficiently, and able to gather and analyze data independently. This role involves gathering, analyzing, designing, developing, modifying, testing, implementing, evaluating, and maintaining clinical information technologies to support clinical practice. The role also uses data to support clinical decision-making and identify desired outcomes.

Requirements

• Possess strong problem solving and critical thinking skills.
• Excellent time management and prioritization skills.
• Training presentation techniques and skills.
• Proficient verbal and written communication skills.
• Efficient use of Microsoft Office software.
• A positive attitude and superior customer service skills.
• Skill level needed to become proficient in Sanford assigned applications as well as a basic knowledge of other Sanford applications.
• Skillful in adapting to change.
• Adjusts to new or changing assignments, processes, and people.
• Identifies and considers alternative approaches to situations or problems.

Nice To Haves

• Clinical experience in radiology and/or cardiology preferred.
• Minimum of an Associates Degree in a clinical field or at least three years of clinical experience in their specialty preferred.
• Previous experience in Information Technology is preferred.
• Depending upon location, be licensed/registered/certified in a clinical field within Sanford’s footprint.
• Information Technology (IT) certification should be obtained within six months of date of hire.
• IT certification must be completed within three attempts of certification testing.
• Electronic Privacy Information Center (EPIC) application certification and truth should be obtained within six months of hire date.
• Renewal guidelines per discipline.

Responsibilities

• Support Epic Radiant and Cupid applications.
• Research, analyze and make recommendations for application work flow improvements.
• Create and analyze reports created using multiple reporting mechanisms.
• Utilize Tier Two/high level of customer service while promoting and participating in the team approach.
• Demonstrate basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies in daily work.
• Maintain active knowledge in area of specialty in order to maintain current clinical practice and end user perspectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree