Clinical Applications Consultant - Transfusion/Blood Bank - Missouri Territoy

Werfen • Kansas City, MO

10d • $90,000 - $120,000 • Remote

About The Position

Werfen is seeking a Clinical Applications Consultant focused on its Transfusion/Blood Bank business unit. The role supports customers within Werfen’s installed base by installing analyzers, conducting validations and verifications, training users, and providing ongoing clinical and technical support. The consultant advises customers on product operation, clinical utilization, regulatory requirements, and compliance, and coordinates instrument go-live activities with internal and customer stakeholders. The territory covers Missouri, Kansas, Oklahoma, and Arkansas, with approximately 80% travel. The position is remote and requires no international mobility. Candidates with laboratory experience, including Medical Technologists, Medical Laboratory Technicians, and Medical Laboratory Scientists, will be highly considered; certified SBB candidates are also highly considered.

The consultant maintains customer satisfaction and account relationships, builds technical competency in Werfen and competitive products, supports data management systems, and may assist with sales activities through demonstrations, lead generation, and account growth. The role also involves maintaining customer and property-accountability records, managing a personal travel and expense budget, preparing forecasts and monthly reports, and complying with applicable regulatory and ISO requirements.

The required education is an associate degree in Medical Technology, Respiratory Therapy, Nursing, or a related scientific discipline; a bachelor’s degree is preferred. Applicants need at least 2–3 years of work experience in a laboratory or clinical setting, strong computer skills, and fluency in English. The annual base salary range is $90,000–$120,000. Eligible benefits include medical, dental, and vision insurance, a 401(k) with employer match, paid vacation and sick leave, and eligibility for commission or performance-based bonus plans depending on role.

Requirements

• Associate degree in Medical Technology, Respiratory Therapy, Nursing, or a related scientific discipline.
• At least 2–3 years of work experience in a laboratory or clinical setting.
• Strong computer skills, including Word, Excel, and PowerPoint.
• Fluency in English.
• Ability to work efficiently under pressure and meet deadlines.
• Technical proficiency and knowledge.
• Strong planning and organizational skills.
• Effective written and verbal communication and ability to communicate at varying organizational levels.
• Problem-solving skills.
• Ability to collaborate and execute work in a team environment.
• Ability to present complex technical concepts to different levels of customer staff, including physicians.

Nice To Haves

• Bachelor’s degree.
• Previous laboratory experience as a Medical Technologist (MT), Medical Laboratory Technician (MLT), or Medical Laboratory Scientist (MLS).
• Certified SBB qualification.
• Project management skills or experience.

Responsibilities

• Perform Werfen instrument installations, validations/verifications, and training, including work outside the assigned territory as directed by the Clinical Applications Manager.
• Coordinate instrument go-live processes with internal and customer stakeholders.
• Ensure customer satisfaction and maintain the installed base within the assigned territory.
• Provide customer clinical and technical support and education, including instruction on proper operation and clinical use of Werfen products.
• Maintain strong technical knowledge of Werfen products and services and develop comparable knowledge of competitive systems.
• Maintain comprehensive knowledge of regulatory requirements.
• Maintain knowledge and competency regarding data management systems, including presales and post-sales support.
• Identify opportunities to grow revenue within assigned accounts and further penetrate the Werfen installed base; assist Sales Consultants with lead generation as appropriate.
• Perform product demonstrations.
• Participate in seminars, workshops, and convention exhibit activities as requested by management.
• Develop and maintain an account list and call on accounts at required frequencies.
• Maintain Werfen customer databases and property accountability documents.
• Manage and control the personal travel and expense budget.
• Prepare forecasts and other monthly reports as required by management.
• Comply with regulatory and ISO-mandated policies, procedures, and work requirements.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan with employer match
• Paid vacation
• Paid sick leave
• Commission plan eligibility for sales roles
• Performance-based bonus eligibility for management and select professional roles

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree