Clinical Applications Consultant - Transfusion/Blood Bank - Tampa Territory

Werfen • Gibsonton, FL

2d • $90,000 - $120,000 • Remote

About The Position

Werfen is hiring a Clinical Applications Consultant focused on its Transfusion installed base, with a territory covering central Florida. The role is responsible for customer satisfaction and maintenance within Werfen’s installed base, including installing analyzers, conducting validations and verifications, training customers, and providing ongoing clinical and technical support. The consultant also educates customers and consults on regulatory requirements and compliance.

The position involves coordinating instrument go-lives with internal and customer stakeholders, supporting data management systems, demonstrating products, and helping identify opportunities to grow revenue in assigned accounts. The consultant maintains customer and equipment records, manages a personal travel and expense budget, and prepares forecasts and monthly reports. The role requires approximately 80% travel. The stated annual base salary range is $90,000 to $120,000. Compensation depends on factors including education and relevant experience. Benefits include medical, dental, and vision insurance, a 401(k) with employer match, paid vacation and sick leave. Sales roles may participate in a commission plan.

Requirements

• Associate degree in Medical Technology, Respiratory Therapy, Nursing, or a related scientific discipline.
• At least 2–3 years of work experience in a laboratory or clinical setting.
• Strong computer skills, including Word, Excel, and PowerPoint.
• Fluency in English.
• Ability to work efficiently under pressure and meet deadlines.
• Technical proficiency and knowledge.
• Strong planning and organizational skills.
• Effective written and verbal communication and ability to communicate at varying organizational levels.
• Problem-solving skills.
• Ability to collaborate and execute in a team environment.
• Ability to present complex technical concepts to different levels of customer staff, including physicians.

Nice To Haves

• Bachelor’s degree preferred.
• Project management skills or experience desirable.
• Medical Technologist (MT), Medical Laboratory Technician (MLT), or Medical Laboratory Scientist (MLS) experience will be highly considered.
• Certified Specialist in Blood Banking (SBB) candidates desired.

Responsibilities

• Install Werfen instruments and perform validations/verifications and training, including outside the assigned territory when directed by the Clinical Applications Manager.
• Coordinate instrument go-live processes with internal and customer stakeholders.
• Ensure customer satisfaction and maintain the Werfen installed base within the assigned territory.
• Provide customer clinical and technical support and education, including instruction on proper operation and clinical use of Werfen products.
• Maintain technical knowledge of Werfen products and services and develop comparable competency regarding competitive systems.
• Maintain comprehensive knowledge of regulatory requirements.
• Build knowledge and competency regarding data management systems and provide presales and post-sales support related to them.
• Identify opportunities to increase penetration of the Werfen installed base and grow revenue in assigned accounts; assist the Sales Consultant with lead generation as needed.
• Perform product demonstrations.
• Participate in seminars, workshops, and convention exhibit activities as requested by management.
• Develop and maintain an account list and call on accounts at required frequencies.
• Maintain Werfen customer databases and property accountability documents.
• Manage and control personal travel and expense budget.
• Prepare forecasts and other monthly reports as required by management.
• Comply with regulatory, including ISO-mandated, policies, procedures, and work requirements.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan with employer match
• Paid vacation
• Paid sick leave
• Commission plan eligibility for sales roles
• Performance-based bonus eligibility for management and select professional roles

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree