Clinical Application Analyst - Beaker

Deaconess Health System • Evansville, IN

3d

About The Position

The Clinical Application Analyst – Beaker supports, optimizes, and enhances Beaker and related laboratory applications used across the health system. Working with laboratory leaders, clinicians, and Digital Technology Services teams, this role helps configure and maintain applications that support reliable laboratory workflows, accurate data, and patient care. The analyst provides application support, troubleshoots production issues and interfaces, and contributes to implementations, upgrades, testing, validation, and process-improvement initiatives. The position also maintains documentation and build standards, supports system performance and data integrity, serves as a technical resource, and guides team members on laboratory workflows and application support. Work may be hybrid or remote depending on location.

Requirements

• Associate's degree in Information Technology, Laboratory Science, or a related field.
• Three or more years of experience supporting laboratory information systems or clinical applications.
• Strong understanding of laboratory workflows, healthcare technology, and data integrity principles.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to manage multiple priorities while maintaining attention to detail.
• Effective communication and collaboration skills with technical and non-technical stakeholders.
• Commitment to customer service, continuous improvement, and teamwork.

Nice To Haves

• Experience supporting Beaker, laboratory information systems, or similar clinical applications.
• Experience supporting application upgrades, testing, and system implementations.
• Bachelor's degree in a related field.
• Experience with Epic Beaker or other laboratory information systems.
• Experience with healthcare system integrations and interface support.
• Knowledge of laboratory regulatory and compliance requirements.

Responsibilities

• Configure, build, maintain, and optimize Beaker and related laboratory applications.
• Support laboratory workflows by helping ensure systems operate reliably, accurately, and efficiently.
• Troubleshoot production issues and provide ongoing application support, maintenance, and upgrades.
• Collaborate with laboratory leadership, clinicians, and Digital Technology Services teams to identify workflow improvements and system enhancements.
• Support new implementations, upgrades, integrations, and process-improvement initiatives.
• Monitor and troubleshoot interfaces and data exchange between laboratory and third-party systems.
• Assist with system testing, validation, patching, and security-related activities.
• Maintain documentation, workflows, build standards, and support materials.
• Help ensure data integrity and system performance across laboratory applications.
• Serve as a technical resource for laboratory application functionality and best practices.
• Mentor and guide team members on laboratory workflows and application support processes.
• Support compliance with organizational, regulatory, and security requirements.

Benefits

• Professional growth opportunities within healthcare IT, clinical informatics, and application management.
• Flexible hybrid or remote work opportunities based on location.
• Supportive team environment focused on learning, innovation, and continuous improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree