Clinical and Outreach Services Assistant (Administrative Support Coordinator I)

California State University, Fullerton•Fullerton, CA

17h•$4,047 - $5,896•Onsite

About The Position

The Student Health and Counseling Center within the Division of Student Affairs strives to support students in achieving their academic, professional, and personal goals. Maintaining an optimal level of wellness is crucial for living a higher quality life and reaching your highest potential. We seek an exceptional individual to join our team as the Clinical and Outreach Services Assistant (Administrative Support Coordinator I). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Requirements

High School diploma or the equivalent and two years of experience in general office, clerical or administrative support work or the equivalent.
Training at a vocational school or full-time college education may be substituted for the required experience on a year for year basis.
Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures.
Thorough knowledge of English grammar, punctuation, and spelling.
Thorough knowledge of office systems with the ability to use a range of technology, systems, and software packages.
Ability to independently handle multiple work unit priorities and projects.
Ability to apply a variety of policies and procedures where specific guidelines may not exist.
Working knowledge of budget policies and procedures.
Ability to perform standard business math including calculating ratios and percentages, tracking financial data, and making simple projections.
Ability to draft and compose correspondence and standard reports.
Ability to handle effectively a broad range of interpersonal contacts including those at a higher level and those sensitive in nature.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment.

Nice To Haves

Experience supervising a team, preferably including students, interns, or volunteers.
Prior experience working in healthcare, health promotion, victim services, or related areas.
Prior experience working in higher education.
Familiarity with cultural humility, anti-oppression, and participatory pedagogies.
Participation in allyship trainings or willingness to participate in on-campus ally trainings after hiring.
Knowledge and experience with social media (Instagram, Facebook, etc.), and creative design programs/software (Canva, Adobe Photoshop, etc.).

Responsibilities

Provides comprehensive, high-level administrative, clinical, and outreach support.
Manages daily operations support, including managing complex calendars, travel arrangements, procurement card reconciliations, and meeting logistics.
Supports departmental committees, drafts reports, and assists with accreditation processes.
Coordinates general clerical operations, resolving inquiries, and serving as the primary coordinator for student employee/intern hiring, payroll, and scheduling.
Facilitates logistical support for major department events (e.g., WellFest, Safe Spring Break) including assisting with event setup/cleanup, gathering participant survey data, and representing TitanHEALTH programs across campus committees.
Handles information of a sensitive nature requiring strict confidentiality, exercising independent judgment, and effectively collaborating with campus partners (including Housing and Residential Engagement, University Police Department (UPD), Basic Needs, Office for Civil Rights and Equity (OCRE), and the Division of Student Affairs and Enrollment Management to advance TitanHEALTH’s mission.
Other duties as assigned.