Clinical Aide

Virginia Garcia Memorial Health Center•Cornelius, OR

About The Position

The Clinical Aide (CA) performs delegated clinical and administrative duties in support of clinic operations and patient care. The CA may be trained to perform the listed duties if they have not received prior training. Following successful completion of the initial probationary period, the role offers career-path opportunities, including job shadowing during the regular work schedule to explore potential career paths at Virginia Garcia Memorial Health Center. The position supports direct patient care by preparing patients for appointments, recording vital signs and other information, documenting medical records with certified staff, processing specimens, assisting with approved point-of-care testing and procedures, and supporting vaccine clinics and public health events. Indirect duties include preparing and maintaining exam rooms and supplies, cleaning and sterilizing equipment, assisting with patient outreach and scheduling, supporting front-desk operations, coordinating interpreter services, and providing administrative support to clinical teams and site leadership. The Clinical Aide is expected to protect patient and staff confidentiality and handle protected health information in accordance with HIPAA. The role requires participation in training and competency assessments, attendance at relevant meetings and career-development opportunities, and the ability to rotate to other clinics as needed. The work takes place in a well-lighted, ventilated environment, with potential exposure to bloodborne pathogens and hazardous chemicals. Staff must meet immunization requirements under the organization’s policy and applicable state and federal guidelines.

Requirements

High school diploma or equivalent.
At least two years of customer service experience working with diverse clients, patients, or customers in a fast-paced work environment.
Strong interest in pursuing medical assistant certification or another healthcare career.
Ability to set priorities in a changing environment while maintaining a calm, professional demeanor.
Ability to recognize personal limitations and appropriately seek guidance or assistance.
Ability to rotate to other clinics as needed.
Ability to solve problems in a team environment.
Enthusiastic learner who can work quickly, accurately, and independently.
Ability to lift and carry 30 pounds of supplies.
Meet applicable immunization requirements.

Nice To Haves

Bilingual/bicultural proficiency in Spanish and English.

Responsibilities

Greet and prepare patients for appointments; confirm identity; record vital signs and other appropriate information; verify medication and immunization records; and document interactions.
Work with certified staff to enter and document medical information in patient records, including flow sheets, progress notes, immunization records, and growth charts.
Perform patient-care duties that do not require placing orders, such as collecting vital signs and processing specimens for laboratory transport.
Assist with or perform approved point-of-care tests and maintain laboratory and quality-control logs after training and competency verification.
Assist providers and certified medical assistants with procedures.
Support vaccine clinics and public health events through assigned tasks such as data entry, patient flow management, running, and registration.
Review the daily schedule and verify that supplies are available and equipment is working.
Assemble equipment and prepare trays for minor procedures.
Maintain the cleanliness, inventory, and preparedness of assigned exam rooms; check and replace full sharps containers; and stock clinic supplies, forms, and information pamphlets.
Organize and maintain clean and soiled utility rooms and storage areas.
Clean, disinfect, and sterilize exam tables, counters, and equipment according to infection-control guidelines.
Perform patient outreach as directed by the Clinical Team Supervisor.
Assist the front desk with patient check-in as needed; answer and route calls courteously and promptly; coordinate interpreter services; and schedule appointments as directed.
Support Team Assistants with obtaining medical records, faxing, copying, scanning patient documents, and contacting patients to schedule appointments.
Work with the Panel Care Coordinator to track preventive care for scheduled patients, schedule appointments, and complete documentation and data entry.
Perform administrative and basic office operations supporting site leadership, clinic operations, and clinical care.
Report off to a covering team member when leaving the floor for breaks, lunch, or the end of a shift; assist other staff as requested; and implement agreed-upon changes in functions, policies, and procedures.
Maintain confidentiality of patients and staff, including handling protected health information in accordance with HIPAA and the minimum necessary standard.
Attend career exploration, apprenticeship, and job-shadowing opportunities and complete associated assignments.
Participate in clinical competency assessments and appropriate training; communicate additional training needs to the direct supervisor; and attend team and department meetings.
Perform other duties as assigned.
Meet immunization requirements stated in the organization’s policy and applicable state and federal guidelines.