Clinic Support Specialist - Physical Therapy 6th & Maine

LMH Health•Lawrence, KS

3d•Onsite

About The Position

LMH Health is seeking a Clinic Support Specialist to join their Physical Therapy team at the 6th & Maine location. This role is crucial for ensuring a positive patient experience from registration to check-out. The Clinic Support Specialist will be responsible for patient registration, appointment scheduling, handling payments, and providing administrative support under the supervision of the Director. LMH Health emphasizes a culture of healthy people, healthy communities, and healthy futures, offering a supportive work environment with opportunities for professional growth, flexible scheduling, competitive pay, and excellent benefits.

Requirements

High school diploma or equivalent degree (may consider years of working experience in lieu of degree).
Proficient use of computer software, telephone system, and general office equipment.
Familiarity with medical terminology.

Nice To Haves

One year of experience.
Some college with emphasis on business or healthcare.

Responsibilities

Accurate encounter registration including data entry of demographic, insurance, and scheduling for the clinic patient.
Greet patients and visitors in a prompt, courteous, and helpful manner as they arrive for check-in for their appointment.
Educate staff and physicians on scheduling processes and computer system usage.
Schedule patients for appointments over the phone, in person, and electronically.
Manage multiple responsibilities including patient inquiries, correspondence, data entry, medical record compliance, stocking forms, and other office support functions.
Confirm eligibility from insurance companies via websites.
Demonstrate proficient use of computer software, telephone system, and general office equipment.
Support organizational efforts towards regulatory mandates.
Perform other duties as assigned.
Maintain regular and reliable attendance, which is an essential function of this position.