Clinic Support Representative - St. Joseph Clinic

Swope Health•Saint Joseph, MO
•Onsite

About The Position

As a Clinic Support Representative for Swope Health, you create a pleasant and seamless patient experience through activities primarily related to clinic front-office operations, including patient registration, and provide other support as needed. You promote a high level of customer service and a caring environment for patients, always acting in the patient's best interest. The position is located at the St. Joseph Clinic, 3902 Sherman Avenue, Saint Joseph, MO 64506.

Requirements

  • High school diploma.
  • At least 4 years of customer service experience in a medical office or clinic, or in a hospital registration or admissions setting.
  • Insurance verification experience.
  • Working knowledge of funding sources and regulatory issues affecting healthcare billing and collection functions.
  • Proficient computer skills.

Responsibilities

  • Create a pleasant and seamless patient experience during clinic front-office activities.
  • Conduct patient registration.
  • Provide other support as needed.
  • Promote a high level of customer service and a caring environment for patients.
  • Act in the best interest of the patient.
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