Clinic Support Coordinator

Össur

40d • Remote

About The Position

The Clinic Support Coordinator (CSC) supports clinic operations for the assigned prosthetics and/or orthotics medical practices within BCP Group/Össur Clinics. The Clinic Support Coordinator is responsible for obtaining insurance prior authorizations and providing remote support to Clinics, as needed.

Requirements

• One to two years of experience in the O&P industry utilizing EMR systems.
• Prior experience in Commercial, Medicare, & Medicaid Insurances
• Working knowledge of Medicare LCD’s and Policy Articles for O&P

Nice To Haves

• Bachelor’s degree in business, healthcare, or related field preferred.
• Prior experience as a Patient Care Specialist desired but not required.

Responsibilities

• Provides administrative support to Clinic offices, as needed. Strives for a paperless work environment and full-utilization of technology‐based processes to drive operational efficiencies.
• Submits Prior Authorization packages to insurance Payers, as required. Verifies authorization approvals and relays information on relevant payment and billing/collection policies back to the Clinics.
• Performs Detailed Benefits verifications, where indicated, via phone or payer portal. Works closely with Clinic Support Specialists and PCSs to communicate outcome as it relates to final delivery approval and claim reimbursement potential.
• Maintains flexibility and adaptability, as work needs will vary by market. May function as support for a remote call center, E-fax management, pre-delivery insurance re-verifications, appointment confirmations, or any other duties as needed and assigned.

Benefits

• Competitive Compensation Packages
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with employer matching contribution
• 8 paid holidays
• 13 vacation days, birthday and two (2) volunteer days
• 8 sick days within your first year of employment
• Paid Parental Bonding

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level