Clinic Coordinator

Forsyth County•Winston-Salem, NC

About The Position

Forsyth County Public Health is seeking a Clinic Coordinator to support the daily operations of Public Health and Clinical Services. The position manages medical supply orders and inventory, coordinates with vendors, and helps ensure supplies are available to support uninterrupted patient care. It also serves as a liaison among clinic staff, patients, and administration, helping address concerns and promote a positive patient experience. The Clinic Coordinator provides administrative support to the Assistant Health Director of Clinical Services, including scheduling and coordinating meetings, preparing agendas and minutes, managing correspondence, tracking follow-up items, and assisting with special projects and operational initiatives. Other work includes supporting onsite and offsite events, coordinating fellow onboarding with the Medical Director, arranging technical needs between clinic staff and MIS, and providing backup reception coverage. The role also handles invoices and purchasing documentation, mail and deliveries, e-faxes, office and clinic supplies, and copy-room upkeep. The successful applicant is expected to manage competing priorities in a fast-paced clinical environment, communicate professionally with staff, patients, vendors, and leadership, handle confidential information appropriately, exercise sound judgment, and adapt to changing operational needs. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

High school graduation, GED, or an associate's degree.
At least two years of office or clerical work experience; a higher education level may substitute for all or part of the experience.
Valid driver's license required for driving a county vehicle to offsite events and other work-related travel.
Proficiency with Microsoft Office applications, including Outlook, Word, and Excel; the duties also reference PowerPoint, Publisher, word processing, and spreadsheets.
Ability to coordinate meetings, prepare agendas and minutes, manage correspondence, and assist with special projects.
Strong organizational and time-management skills, attention to detail, and accuracy in records, order tracking, and administrative tasks.
Ability to monitor inventory, maintain clinic supplies, and anticipate ordering needs.
Knowledge of purchasing procedures, purchase requests, vendor coordination, order tracking, and purchase orders.
Ability to communicate professionally and effectively with clinic staff, patients, vendors, and leadership.
Strong customer-service and interpersonal skills, including the ability to address concerns and support positive patient experiences.
Ability to collaborate with multidisciplinary teams and maintain confidentiality and professionalism.
Ability to identify operational challenges, anticipate departmental needs, and recommend practical solutions.
Ability to work independently, exercise sound judgment, take initiative, adapt to changing priorities, and manage competing demands.

Responsibilities

Manage and maintain medical supply inventory for the clinics, monitor stock levels, anticipate needs, place orders, and confirm orders with staff.
Follow finance and purchasing policies and procedures, including purchase-order processes; coordinate with vendors, obtain product information and quotes, track orders, and resolve discrepancies.
Submit invoices to Finance and collect and sort invoices, credits, bills, and order statements.
Distribute clinical-services mail, organize outgoing mail, and deliver boxes to clinical services.
Support positive patient experiences and help identify and address operational or communication concerns.
Assist with logistics for onsite and offsite events, including supplies and media.
Coordinate onboarding of fellows with the Medical Director.
Coordinate technical needs between clinic staff and MIS.
Provide backup reception coverage for Personal Health Services and Preventive Health Service, welcoming visitors, receiving callers, and directing people to appropriate staff or areas.
Accept department deliveries, record them in the delivery log, and notify addressees by email and phone.
Monitor e-faxes and assign them to programs when needed.
Maintain copy rooms and replenish paper and toner; provide printer and copier technical support and request service as needed.
Restock office supplies, note inventory shortages, and keep workstation areas neat and clean.
Use Microsoft and Google applications and other office software for word processing, email, file management, presentations, and databases as needed.
Keep Personal Health & Clinical Services organized and supplied with essential office supplies.
Assist the Assistant Health Director with scheduling and logistics for in-service trainings and departmental meetings.
Prepare meeting minutes, assist with interview scheduling and interview packets, and coordinate files for Standing Orders and Policies.