Clinic Supervisor for OBGYN in North Portland

The Oregon Clinic • Portland, OR

1d • Onsite

About The Position

The Oregon Clinic is hiring a full-time Clinic Supervisor for its Obstetrics & Gynecology North Clinic in North Portland. The role is based at Legacy Emanuel Medical Office Building 2 and supports a collaborative, patient-focused team. The supervisor helps ensure patients and internal and external stakeholders have a consistent, efficient experience and receive high-value care tailored to their needs.

This is a working supervisor role responsible for leading staff and ensuring successful department operations. The supervisor coordinates front-office functions, promotes continuous improvement, maintains clear and current operating procedures, and supports staff performance, training, and development. The position also serves as the primary contact for escalated patient issues, staff concerns, and interdepartmental coordination, while protecting patient confidentiality and ensuring accurate documentation and compliance with organizational policies.

Typical hours are Monday through Friday; start and end times are to be determined. The hiring range is $32.90–$44.52 per hour, based on experience and credentials.

Requirements

• At least two years of experience with patient access workflows, including scheduling, triage, referral management, and insurance verification.
• Previous multi-phone-line experience in a healthcare setting.
• Experience with the EPIC electronic medical record system.
• Experience overseeing large team-member schedules and task assignments.
• Ability to initiate work independently and multitask effectively.
• Excellent attendance, time management, and work ethic.
• Positive attitude and desire to be a team player.
• Ability to communicate professionally and effectively with patients, physicians, and other team members.
• Commitment to patient-focused care, privacy, and safety.

Nice To Haves

• At least one year of previous medical leadership or supervisor experience is strongly preferred.

Responsibilities

• Provide working-supervisor leadership and model professional standards and effective communication for staff.
• Ensure successful department operations through continuous improvement and documented, current, well-communicated standard operating procedures.
• Coordinate day-to-day front-office functions, including call handling, scheduling accuracy, registration quality, order follow-through, and patient satisfaction.
• Identify training needs, conduct regular coaching sessions, and provide opportunities for ongoing learning and skill-building.
• Partner with the Manager/Director to review and improve workflows, develop and update standard operating procedures, and promote consistency across the team.
• Monitor performance metrics, attendance, and productivity to help ensure team members meet departmental goals and expectations.
• Serve as the primary point of contact for escalated patient issues, staff concerns, and interdepartmental coordination.
• Ensure patient confidentiality, accurate documentation, and adherence to organizational policies and procedures.
• Perform additional administrative and support tasks as assigned.

Benefits

• Employer-paid medical, dental, and prescription insurance for employees.
• Generous 401(k) plan.
• Flexible Spending Account options.
• Paid Time Off.
• Nine paid holidays annually.
• Wellness program and employee assistance services.
• 70% of Tri-Met transit pass covered.
• Employee discounts.
• Optional benefits, including pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed