Clinic Supervisor, Ophthalmology

Vitreous Retina Macula Specialists of New Jersey•Millburn, NJ

2d•Hybrid

About The Position

A Clinic Supervisor is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal-oriented.

Requirements

High School Diploma or GED equivalent required
Favorable result on Background Check required
Minimum of 3 years of management experience required, preferably in the medical field
Minimum of 1 year of experience working in an Ophthalmology clinic as a Technician is required; experience in retina is preferred
Demonstrates knowledge of ophthalmology clinical processes and workflow, and understands medical and ophthalmic terminology
Ability to interact with all levels of employees in a courteous, professional manner at all times
Exhibit fair and compassionate leadership
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Consistently creating a positive work environment by being team-oriented and patient-focused
Reliable transportation that would allow employee to go to multiple work locations with minimal notice when applicable
Ability to work weekends when applicable
Commitment to work over 40 hours to meet the needs of the business
Favorable result on background check required
Must be able to provide proof of identity and right to work in the United States
Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification or a related area of study preferred

Responsibilities

Execute day-to-day operations of the office by ensuring the following is completed: Employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office
Provide guidance on ophthalmic equipment usage, proper medical chart handling, insurance, and billing, policies and procedures, and computer software
Compile operational reports to gain a strong insight into the business and how to direct the team on what needs to be done to fix focus areas
Lead the clinic by guiding staff to success through focused support and coaching
Ensure adherence to quality of care standards and foster culture of superior patient care
Enhance processes and workflow by taking initiative to build action plans to increase the efficiency and profitability of the office
Collaborate with Practice Manager and HR on employee relations and recruitment needs
Collaborate with other Clinical Supervisors and Managers to develop creative approaches to areas of improvement
Actively engage in constructive conversations with employees to help address improvement areas and formulate follow-up actions
Actively train employees on how to provide a world-class patient experience
Act as the liaison between employees and the Practice Manager and Corporate
Motivate employees by remaining positive and communicating any changes or news in a supportive and constructive way
Ensure the office and employees are always compliant with HIPAA
Other duties as assigned