Clinic Service Representative
About The Position
Our clinic services team plays a vital role in ensuring seamless patient experiences across our healthcare network. Working here means being part of a dynamic environment where you'll contribute to the operational excellence of our clinics, supporting both patients and medical staff in a fast-paced, collaborative setting. As a Clinic Service Representative, you'll be the first point of contact for patients, ensuring smooth registration, check-in, and check-out processes. Your role is critical in maintaining accurate patient records, verifying insurance, and facilitating financial discussions, all while providing exceptional customer service in a clinic setting.
Requirements
- High School Diploma or equivalent.
- Ability to perform calculations, complete forms, and extensively utilize computer information systems.
- Demonstrated ability to work with detailed information and multitask effectively.
- Strong interpersonal skills for interactions with diverse populations.
- Basic computer skills, including navigating software, email, and logging in/out of systems.
Nice To Haves
- Familiarity with a clinic environment.
Responsibilities
- Greet and check in patients, ensuring accurate registration and insurance verification.
- Handle cash collections and discuss general financial responsibilities with patients.
- Reconcile patient charts and manage discharge processes efficiently.
- Provide excellent customer service to patients, visitors, and medical staff in person and over the phone.
- Work collaboratively in a fast-paced environment, managing multiple tasks with frequent interruptions.
Benefits
- Continuous learning opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
