Clinic Registration Rep II - Interventional Endoscopy (Full-Time, Days)

Enloe Health • Chico, CA

6d

About The Position

The Clinic Registration Rep II serves as a point of contact for patients inside and outside the clinic. Under close supervision, the role accurately collects and analyzes the demographic, insurance, financial, and clinical information needed to register patients and book appointments. The position performs routine patient access activities to support efficient clinic operations, timely reimbursement, patient satisfaction, and teamwork. It also supports referrals and/or authorizations. The incumbent is expected to further Enloe Health’s mission, consistently demonstrate its core values, and follow regulatory requirements and the Medical Center’s Code of Conduct.

Requirements

• Bachelor’s degree or at least 6 months of experience working in a medical office environment performing general clerical duties, including data collection, data entry, typing, customer relations, and filing.
• Ability to follow instructions and learn patient access work routines.
• Ability to work quickly and accurately in a fast-paced environment.
• Good customer service and time management skills.
• Proficiency with Microsoft Word, Excel, and Outlook, and ability to use general office equipment.
• Ability to fulfill the essential functions of the position.

Nice To Haves

• Surgical office experience.
• Insurance verification experience.
• Knowledge of obtaining insurance authorizations.
• Knowledge of current CPT procedure codes and ICD diagnosis coding.

Responsibilities

• Collect and analyze required demographic, insurance, financial, and clinical data to register patients and book appointments.
• Perform routine patient access activities that support efficient operations, expeditious reimbursement, and patient satisfaction.
• Support referrals and/or authorizations.
• Promote teamwork and carry out duties in accordance with Enloe Health’s mission, core values, regulatory requirements, and Code of Conduct.

Benefits

• $0 premium medical plan, including vision insurance.
• Prescription and dental group insurance.
• Retirement plan with employer match.
• Paid time off plan that begins accruing immediately and can be used as earned.
• Extended Sick Leave.
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care.
• Employee Assistance Program.
• Educational Assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level