Clinic/Practice Assistant, OBGYN

Mass General Brigham•Swampscott, MA

10d•$18 - $25•Onsite

About The Position

Mass General Brigham Medical Group Northern Massachusetts is hiring per-diem Clinic/Practice Assistants to support its OBGYN team by filling staffing gaps caused by call-outs, vacations, leaves, and vacancies. Shifts are available Monday through Friday, 8:30 a.m. to 5:00 p.m. The primary location is the Swampscott office at 383 Paradise Road, with additional satellite sites in Danvers, Beverly, and Peabody. The role offers an opportunity to work independently while contributing to a collaborative care team. The position performs administrative and clinical functions that support efficient clinical service and practice operations under general supervision. Duties include routine clerical work and administrative support for patient visits, such as scheduling, check-in, and check-out. Actual duties may vary by department. This position does not require patient care. The OBGYN practice provides care including annual check-ups, pre- and postnatal care, and gynecologic surgery, including minimally invasive procedures performed by specially trained physicians.

Requirements

High school diploma or equivalent.
2–3 years of office experience required.
Proficiency with office suite software and knowledge of office operations and procedures, including filing, copying, scanning, printing, and faxing.
Ability to use a phone system, manage non-routine calls, and resolve routine issues as appropriate.
Effective written and verbal communication skills, including composing or editing emails, memos, and letters and taking complete, accurate messages.
Ability to manage own time and the time of others.
Strong organization and time-management skills to manage multiple tasks, follow established protocols, and work within systems.

Nice To Haves

Certified Medical Administrative Assistant (CMAA) credential.
Two years of experience working in a community-based medical practice.
EPIC experience.

Responsibilities

Perform routine administrative and clerical duties for a clinical service or physician practice office.
Make patient appointments and maintain appointment records.
Greet and assist patients.
Answer telephones, respond to routine inquiries, and schedule appointments.
File materials in patient folders and print appointment schedules.
Process patient billing forms and scan documents to patient medical records/LMR.
Request patient medical records and laboratory test results.
Open and distribute unit mail or faxes.
Type forms, records, schedules, and memos as directed.
Support scheduling, check-in, and check-out for patient visits.