Clinic Patient Representative Senior - Urgent Care

CHRISTUS Health•New Braunfels, TX

19d

About The Position

Serves as the initial point of contact for patients and visitors, welcoming them to the Family Health Center. Supports the center’s operation by setting up appointments, maintaining the cash drawer, posting charges, and assuring the accuracy of patient demographics using the hospital’s computer system. The role also supports institutional billing and accounts receivable operations, performs registration and order entry, trains clerical staff, and carries out additional administrative duties as needed.

Requirements

High school diploma.

Responsibilities

Monitor debit and credit activity on client accounts.
Post transactions for institutional clients and review billing transactions related to the accounts receivable system.
Resolve client inquiries and complaints about institutional billing transactions.
Perform order entry, patient registration, and other clerical duties.
Train clerical staff in proper registration procedures and printing patient reports.
Perform clerical duties as needed, including insurance verification, recording statistics, registering patients, and updating patient accounts.
Assist with scheduling patient appointments, answer phones, and inform patients of their benefits.
Set up appointments, maintain the cash drawer, post charges, and ensure patient demographic information is accurate in the hospital’s computer system.
Welcome patients and visitors to the Family Health Center.
Complete other duties as needed.