Clinic Patient Representative Senior - Urgent Care

CHRISTUS Health • Shreveport, LA

6d

About The Position

Serves as a liaison between the Manager, Associates, and patients. Responsible for work assignment and scheduling of assigned staff. Trains and orients assigned staff in accordance with established policies and procedures. Assists with evaluating the performance of assigned staff and participates in coaching sessions. Informs the Manager of performance issues with assigned staff and patient or operational issues. May be responsible for inventory and ordering of office and/or medical supplies.

Maintains consistency with Administrative and Departmental policies regarding behavior, dress, attitude, attendance, confidentiality, professionalism, and reliability. Acts in accordance with all policies and procedures pertaining to the clinic, including administrative Infection Control and Exposure Control.

Requirements

• High school diploma.

Responsibilities

• Serves as a liaison between the Manager, Associates, and patients.
• Assigns work and schedules assigned staff.
• Trains and orients assigned staff in accordance with established policies and procedures.
• Assists with evaluating assigned staff performance and participates in coaching sessions.
• Informs the Manager of performance issues involving assigned staff and of patient or operational issues.
• May manage inventory and order office and/or medical supplies.
• Follows clinic policies and procedures, including Infection Control and Exposure Control.
• Maintains appropriate behavior, dress, attitude, attendance, confidentiality, professionalism, and reliability.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED