Operator - Neurology - English/Spanish Bilingual is a plus
About The Position
Granger Medical Clinic has an immediate opening for a Clinic Operator - West Valley City (Fairbourne Neurology Clinic). This position involves a high number of calls each day (70-120) and we are looking for candidates with experience in dealing with that volume. The ideal candidate will be confident, self-motivated and above all else compassionate. Operators work closely with our patients, physicians and support staff to provide the best care to each patient. As the operators are the first point of contact with the patients, excellent communication and customer service skills are essential.
Requirements
- Excellent phone etiquette, customer service, and communication skills.
- Typing / keyboarding skills.
- Must be a team player and enjoy working with people.
- Must be able to read, understand and communicate in English.
Nice To Haves
- English/Spanish bilingual skills are a plus!
Responsibilities
- Reviewing new referrals and scheduling appointments in accordance with established procedures.
- Answer telephones in a professional manner.
- Communicate professionally both verbally and in writing with physicians, clinic staff and patients regarding their appointment scheduling and other needs.
- Record all demographic information necessary to contact patient and/or bill insurance carrier for services provided.
- Other duties as assigned.
Benefits
- Vision
- Dental
- Medical
- Sick Leave
- Paid Time Off
- Life Insurance
- Paid maternity Leave
- Tuition Reimbursement
- Short- and long-term Disability
- Employee Assistance Program (EAP)
- Health Savings and Flexible Spending Accounts
- 401(k) with a Company Match, Profit Share, and Safe Harbor Contributions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
