Clinic Office Assistant

FirstHealth of the Carolinas, Inc.•Pinehurst, NC

About The Position

Manages appointment scheduling and patient check-in and check-out. Uses accurate and appropriate ICD-10 and CPT codes; registers patients; processes payments and collects co-payments; maintains current patient demographic and billing information; verifies insurance eligibility; and processes referrals for tests and to specialists.

Requirements

  • High school graduate.
  • One year of technical college.
  • Three years of experience in a physician's office with medical billing experience may be accepted in lieu of formal training.
  • Experience with practice management systems and EMRs.
  • Office automation skills.
  • Experience with insurance reimbursement.

Responsibilities

  • Schedule appointments.
  • Check patients in and out.
  • Use accurate and appropriate ICD-10 and CPT codes.
  • Register patients and process payments, including collecting co-payments.
  • Maintain current patient demographic and billing information in the database.
  • Verify insurance eligibility.
  • Process referrals for tests and to specialists.
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