Clinic Office Assistant

FirstHealth of the Carolinas, Inc. • Pinehurst, NC

9h

About The Position

The Clinic Office Assistant is primarily responsible for scheduling physician follow-up appointments and coordinating with the Infusion scheduler to ensure appointments are in order. The role also maintains provider schedules according to the On Call schedule; collects copays and payments; answers basic billing questions and incoming calls; and processes batches of medical records. The Clinic Office Assistant works with the New Patient Coordinator to ensure new patients are scheduled appropriately. Cross-training may include Registration and New Patient Coordination.

Requirements

• Excellent communication skills.
• Excellent computer skills.

Nice To Haves

• Associate degree preferred, but not required.
• Three years of experience in a physician’s office, with previous scheduling and collections experience highly preferred.
• Experience with the Epic EMR.
• Office skills.
• Knowledge of medical terminology.
• Knowledge of insurance terminology.

Responsibilities

• Schedule physician follow-up appointments.
• Coordinate with the Infusion scheduler to ensure appointments are in order.
• Maintain provider schedules according to the On Call schedule.
• Collect copays and payments.
• Answer basic billing questions.
• Process medical records batches.
• Answer incoming calls.
• Work with the New Patient Coordinator to ensure new patients are scheduled appropriately.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed