About The Position

Deaconess Endocrinology Clinics provide in-office thyroid ultrasounds, bone densitometry, diabetes education and management, and testing, diagnosis, and management of other endocrine disorders. The Clinic Medical Assistant assists patients with urgent, emergent, potential, and preventive health needs. Services include general patient care, assistance with procedures, documentation, and patient and family education. This position rooms and assists patients for Dr. Pansare; downloads continuous glucose monitors and insulin pumps; handles EPIC in-basket work, including MyChart messages, medication refill requests, and provider phone messages; educates patients about prescribed medications and equipment; completes paperwork for durable medical equipment supplies; supports approximately 10 nurse-only appointments per day; assists patients with the Medication Assistance Program; and maintains sample medication logs and reconciliations. Additional duties include phone nurse support for one physician and one APP, prior authorization support, referral review support, and exam room turnover. Other duties may be assigned as needed. The position is based at Deaconess Endocrinology Clinic in Henderson, Kentucky. It is a full-time, 40-hour-per-week role, Monday through Thursday, on the day shift, with Fridays and weekends off. Pay ranges are $19.14–$26.79 for CMA/RMA, $22.32–$31.25 for Clinic LPN, and $26.04–$36.45 for Clinic RN.

Requirements

  • Graduation certificate from an accredited Medical Assistant program or graduation from an accredited nursing program.
  • CPR certification.
  • Current certification or license applicable to the role: an accepted medical assistant credential, an active LPN license in the state of employment, or an active RN license in the state of employment.

Nice To Haves

  • Relevant experience is preferred but not required.

Responsibilities

  • Room and assist patients for the provider.
  • Download continuous glucose monitors and insulin pumps.
  • Handle EPIC in-basket work, including MyChart messages, medication refill requests, and responses to provider phone messages.
  • Educate patients on medications and equipment prescribed by the provider.
  • Complete paperwork for patients to receive durable medical equipment supplies.
  • Conduct nurse-only appointments, approximately 10 per day.
  • Support patients through the Medication Assistance Program.
  • Maintain sample medication logs and perform medication reconciliation.
  • Provide phone nurse support for one physician and one APP.
  • Support prior authorizations.
  • Review referrals.
  • Turn over exam rooms.
  • Provide general patient care, assist with procedures, document activities, and provide patient and family education.
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