Nurse (RN or LPN) - on site

NeighborHealth Center•Raleigh, NC

3d•Onsite

About The Position

The Clinic Nurse provides clinical and administrative support to providers and patients within a care team model. The role coordinates patients’ healthcare needs and serves as a teacher, advocate, and navigator. The nurse provides direct nursing care, performs assessments, supports continuity of care, and contributes to improved patient outcomes. This is a full-time, non-exempt position requiring onsite work Monday through Friday.

Requirements

Current RN or LPN licensure in North Carolina.
CPR certification and required vaccines.
Computer literacy in internet use and the Windows environment, including Outlook, Word, and Excel; keyboarding speed of at least 45 words per minute.
Strong patient assessment and triage skills, and ability to use the nursing process to guide patient encounters and care.
Ability to communicate effectively while protecting patient confidentiality and being sensitive to patients’ cultures and physical, emotional, and spiritual conditions.
Flexibility to adapt to stressful or changing conditions, including unanticipated schedule or location changes.
Physical stamina to stand, be active, and remain in motion most of the day; strength and dexterity to move patients and equipment and move quickly within the clinical area.
Strong interpersonal skills and ability to work respectfully and professionally with people of varied ages, cultures, and temperaments.
Integrity, punctuality, honesty, attention to detail, ability to follow instructions, and willingness to learn.
Ability to work independently, take initiative, and prioritize according to clinic needs and mission.
Clear, concise written and verbal communication skills.
Ability to follow organizational policies and procedures and support the NHC mission.
Ability to lead clinical work and guide a team of medical support personnel.
Proficiency in hands-on clinical nursing skills, including venipuncture, medication administration, and wound care.
Ability to work onsite Monday through Friday.
Fluency in reading, writing, speaking, and comprehending English.

Nice To Haves

Spanish language knowledge is helpful.
Clinical experience is preferred, desirably in a clinic, acute care, or triage setting.

Responsibilities

Serve as a liaison between providers and patients.
Communicate abnormal lab results and treatment plans to patients as directed by providers or protocols.
Educate patients about chronic disease, medications, prenatal care, and wellness.
Coordinate care, referrals, durable medical equipment orders, care management, and hospital or emergency-room follow-up with the care team.
Provide nursing care under provider direction, including medication injections, wound care, dressing changes, and procedure assistance.
Manage medication changes and prior authorizations under standing orders and provider guidance; obtain pre-authorizations for diagnostic testing as required by insurance.
Manage the clinical phone line by assisting pharmacies, responding to patient requests, conducting triage, and conveying messages among patients, providers, clinics, specialists, and care team members.
Direct assessment of acutely ill patients presenting in person or by phone to support efficient workflow.
Provide nursing care for scheduled nurse visits, including blood pressure checks, wound care, diabetes education, medication administration, triage, pregnancy tests and counseling, and conveying test results.
Collaborate with medical support staff and help prioritize clinical tasks.
Assist with training and competency verification of medical support staff; delegate appropriate tasks and provide clinical leadership.
Ensure emergency equipment and clinic-use medications are properly stocked, stored, and logged as applicable.
Participate in care team, quality, and other meetings as directed by the Chief Medical Officer.
Document activity appropriately in the Electronic Medical Record.