Clinic Manager

SkinSpirit•New York, NY

8d•Onsite

About The Position

The Clinic Manger is a crucial position in the success of SkinSpirit. This role is responsible for setting the tone of the clinic while managing the team and clinic operations through the lens of our culture and values. The Clinic Manager will partner with their leadership and clinic team to strategically position the business for consistent growth while ensuring daily operations are smooth and effective. The Clinic Manager will empower and motivate their team while ensuring the clinic is delivering the highest level of service to clients.

Requirements

HS Diploma/ GED required
5+ years of relevant experience in the medical/spa industry, luxury retail, hospitality, or similar industry
Experience managing, leading, coaching, and developing diverse teams and specialized talents to achieve high performance
A positive attitude and desire to model a growth mindset for employees
Ability to work a flexible scheduled to accomplish all major responsibilities. This includes early mornings, evenings, weekends, and holidays
Strong organizational skills with the ability to manage multiple tasks simultaneously, maintain focus and adapt to unexpected situations
Excellent written and verbal communication, and active listening skills; ability to communicate at all levels of the organization
Fluent computer and phone skills; working knowledge of Microsoft Office (Word, Excel, Outlook) and the ability to learn about new technologies

Nice To Haves

Bachelor's Degree strongly desired
Social media and content creation experience is a plus!

Responsibilities

Set the vision and direction for the clinic team, articulating priorities, and generating enthusiasm and energy against unified goals
Manage all aspects of clinic daily operations, such as organizing workflow, optimizing schedules, addressing client feedback, inventory management, revenue performance, and other administrative duties
Hold the team accountable for maintaining the highest of standards as related to client service, safety and compliance
Recruit, retain, and develop a high- performing and diverse team
Support staff development through 1:1 touch-bases, Individual Development Plans. coaching, and training/development
Improve systems, policies, and procedures to increase efficiency and level of service
Additional duties and tasks as needed