Clinic Director

Helping Hands Family•Drexel Hill, PA

8d•$85,000 - $95,000•Onsite

About The Position

The Clinic Director is the senior leader at a clinic and oversees all team members at that location. The role translates organizational strategy into daily clinic operations and drives results, quality of care, improvement, and innovation. The director is responsible for effective, high-quality, outcomes-oriented therapy for every child or client; operational planning and performance; team development; client and family experience; and alignment with organizational and regulatory requirements. The position is conducted onsite during designated hours.

Requirements

At least 4 years of experience in operational leadership roles within healthcare, behavioral health, or related service industries.
Proven success managing budgets, driving performance improvements, and leading large, diverse teams.
High emotional intelligence and excellent communication, change management, and conflict resolution skills.
Strong analytical, critical-thinking, and strategic-planning capabilities.
Commitment to working onsite during designated hours.
Ability to occasionally lift and transport items weighing up to 25 pounds.
Ability to stand for prolonged periods and move frequently within the clinic, including frequently rising from a seated position.
Comfort working near young children and potential bodily fluids, and with odors, fluctuating temperatures, and occasional loud noises.
Candidates must complete required background screening and E-Verify. HHF does not provide immigration sponsorship.

Nice To Haves

Master’s degree in Healthcare Administration, Business Management, or a related field preferred.
A bachelor’s degree with equivalent leadership experience will be considered.

Responsibilities

Oversee clinic team members and translate organizational strategy into day-to-day operations.
Ensure effective, high-quality, outcomes-oriented therapy for every child or client.
Develop and execute operational plans to achieve clinic goals and organizational initiatives.
Manage operational workflows, resource allocation, budget performance, and KPI achievement.
Promote operational excellence through proactive leadership, continuous improvement, and data-driven decision-making.
Lead, mentor, and empower the Clinical Supervisor and Office Manager to meet clinical and organizational objectives.
Build a collaborative, accountable, high-performing team culture through listening, action planning, coaching, and daily guidance.
Align clinic operations to support family engagement, satisfaction, and retention.
Serve as an escalation point for complex client and operational concerns and ensure timely resolution and continuous quality improvement.
Collaborate with Regional and Support Center leadership to align clinic operations with business and clinical strategy.
Ensure compliance with HHF policies and Federal and State regulatory requirements while identifying opportunities for operational innovation.
Perform additional duties as assigned.