Clinic Coordinator for Special Care Clinic Position Control Number CC-26-530-01

U M FDSP Associates PA • Baltimore, MD

2d

About The Position

The Clinic Coordinator oversees the day-to-day operations of an assigned clinic area, coordinating resident and student operational needs and clinical activities with clinical and administrative staff. The role works collaboratively with management and dental assistant teams across the division and department to support efficient daily operations of clinical and laboratory areas while accounting for broader departmental needs.

The coordinator supports patient, staff, faculty, and resident scheduling; clinic policies and procedures; inventory, budgets, supplies, equipment, and training. The position also orients students, residents, and faculty to clinical policies and practices, including aseptic technique and proper care of operatories, instruments, and equipment. Depending on clinic needs, the role may supervise clinical and administrative staff, conduct performance reviews, make didactic presentations, and perform dental assistant duties.

U.M. FDSP Associates is a nonprofit affiliate of the University of Maryland School of Dentistry that provides staffing for patient-care clinic operations. Normal operations are Monday through Friday, although overtime, weekend, on-call, and shift work may be required. Employees may be required to receive immunization shots to prevent illness from exposure to bloodborne pathogens. Duties may vary with individual clinic and departmental needs, and the employer may amend the job description.

Requirements

• Bachelor’s degree in a related field; years of experience may be substituted for the education requirement.
• Five years of experience as a clinical technician.
• For a specialty clinic, two years of experience must be in the specialty area.
• Applicable certifications or licensure in the specialty area from the Maryland State or national regulatory agency or organization.
• Comprehensive knowledge of the theories, principles, techniques, and practices of the specialty area.
• Skill in specialty-related procedures and use of instruments and equipment.
• Ability to wear and work in personal protective equipment.
• Ability to communicate effectively orally and in writing and present ideas clearly and concisely.
• Ability to train, supervise, and evaluate clinic personnel.
• Ability to establish and maintain effective working relationships and handle sensitive material with discretion.
• Ability to follow written and oral instructions and strong organizational skills.
• Well-developed interpersonal skills and ability to relate effectively to peers, faculty, and staff.
• Ability to work collaboratively and motivate and encourage staff.
• May be required to receive immunization shots to prevent illness due to exposure to bloodborne pathogens.
• Overtime, weekend, on-call, and shift work may be required.

Nice To Haves

• Specialization in dentistry preferred.
• At least one year of coordination work or clerical support services preferred.

Responsibilities

• Coordinate patient, staff, faculty, and resident schedules as part of clinical and administrative operations.
• Support implementation of policies for patient services, inventory control, and equipment maintenance.
• Identify problems with clinic policies and procedures and develop and implement solutions.
• Gather data to support the design of the clinic operating budget.
• Develop and implement training programs for dental assisting students, including recruitment of potential future dental assistants.
• Orient students, residents, and faculty to clinical policies, aseptic technique, and proper use and care of operatories, instruments, and clinical equipment.
• Ensure timely ordering of clinical and laboratory supplies, materials, implants, implant components, and equipment.
• Monitor inventory levels, accounts, and assigned budgets.
• Obtain pricing information from manufacturing, supply, equipment, and sales representatives for items needed for clinic operations.
• Verify procedure and treatment codes for accuracy against ADA coding and compare them with laboratory orders and requested implant or component orders.
• Ensure compliance with Federal, State, and University rules and regulations, including disease prevention and infection control.
• Orient and train postgraduate residents, predoctoral students, and dental assistants to meet CDC infection-control standards in a clinical setting.
• Coordinate scheduling and assignment of D3 and D4 undergraduate students to prosthetic procedures according to required grading points.
• May supervise clinical and administrative staff involved in prosthodontic clinic operations.
• May conduct annual performance reviews, educational plans, and corrective or disciplinary actions as needed.
• May participate in didactic presentations related to clinical assisting techniques.
• Perform dental assistant duties as assigned and other related duties as assigned.

Benefits

• Generous paid vacation, sick leave, and personal days.
• 17 paid Federal holidays, including Thanksgiving Day and the Friday after Thanksgiving.
• Full winter break from Christmas Day through New Year’s Day.
• Medical, dental, and vision insurance.
• Short-term and long-term disability insurance options.
• Life insurance options.
• 401(k) with an employer match of up to 6%.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level